Offender Services Manager

Department of Justice; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

As Offender Services Manager at the Dame Phyllis Frost Centre (DPFC) in Ravenhall, you will lead a large and diverse team and influence the daily experience, rehabilitation and outcomes for women in custody. This is an executive role across therapeutic and non-therapeutic services.

You will report to the General Manager and drive strategic and operational leadership, service coordination and partnerships across Corrections Victoria and community providers, ensuring delivery remains safe and

Qualifications

• Demonstrated experience in building and leading a multidisciplinary team.
• Delivery of offender management programs/interventions in a correctional context.

Responsibilities

• Act as key point of contact for therapeutic interventions and chair weekly Case Planning Review Panel.
• Manage and coordinate non-therapeutic programs including chaplaincy, cultural, recreational, transitional, orientation, parenting and wellbeing programs.
• Coordinate interdependencies across projects and communicate risks and issues to stakeholders, including Corrections Victoria.

Skills

Multidisciplinary team leadership

Offender management program delivery

Strategic and operational leadership

Education

Tertiary qualification in an appropriate discipline

Experience in human services or welfare practice

Job description

• Lead a large, diverse team supporting women in custody and better service outcomes
• Join the DPFC Executive Management Team and shape strategic and operational service delivery
• Strengthen partnerships, improve services and turn complexity into meaningful change

You do not need to have worked in Offender Services to make a difference in this role.

We are looking for a leader who can bring people together, exercise sound judgement and improve how services work together. Your experience may come from operations, programs, case management or another relevant environment.

As Offender Services Manager at the Dame Phyllis Frost Centre (DPFC), you will lead a large and diverse team and influence services that shape the daily experience, rehabilitation and future outcomes of women in custody. This is an opportunity to broaden your executive experience, strengthen partnerships and drive improvement across a complex service environment.

About the business unit

The Corrections and Justice Services group helps deliver a safe, secure and rehabilitative corrections system. The Dame Phyllis Frost Centre (DPFC) is a maximum-security facility for women located in Ravenhall.

About the role

Reporting to the General Manager, the Offender Services Manager provides strategic and operational leadership across a broad portfolio of therapeutic and non-therapeutic services.

You will lead service coordination, support program quality and integrity, and strengthen collaboration across operational teams, specialist services, external providers and community stakeholders.

Some of your duties will include:

• acting as the key point of contact for therapeutic interventions at the location and chairing the weekly Case Planning Review Panel
• managing and coordinating non-therapeutic programs, including chaplaincy, cultural, recreational, transitional, orientation, parenting and wellbeing programs
• coordinating interdependencies across relevant projects and ensuring program and service deliverables, risks and issues are effectively communicated across stakeholders, including Corrections Victoria

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

About you

To be successful in this role, you will have:

• Demonstrated experience in building and leading a multidisciplinary team.
• Experience in the delivery of contemporary offender management programs/interventions in a correctional context

Qualifications/requirements

A tertiary qualification in an appropriate discipline is highly desirable. Demonstrated skills and experience in human services, community development, welfare practice, education or related fields are highly regarded.

IMPORTANT INFORMATION:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.