Ocean Transport Coordinator | Banksmeadow NSW

CEVA Logistics; Bayside; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

CEVAwell program

Employee Assistance Program

Volunteer Time Off

Life Insurance

Total Permanent Disability Insurance

Hybrid work options

Parental leave

Job summary

CEVA Logistics in Banksmeadow NSW is seeking an Ocean Transport Coordinator to manage ocean import shipments from cargo availability through final delivery. You will coordinate customs, biosecurity, and delivery with internal teams and external providers to ensure safe, compliant and cost-efficient movement.

You will maintain accurate shipment data in freight management systems, monitor milestones, and proactively resolve issues while prioritising service levels and customer satisfaction.

Qualifications

• Experience in ocean freight, freight forwarding, or transport coordination.
• Ability to coordinate import deliveries through to final delivery.
• Strong communication with customers and internal teams.

Responsibilities

• Coordinate ocean import transport and delivery from cargo availability to final delivery.
• Coordinate customs, biosecurity entry, and cargo-release requirements.
• Arrange cartage and delivery with transport providers and partners.
• Maintain accurate shipment and delivery information in freight management systems.
• Monitor status and manage exceptions to reduce costs.
• Provide timely updates to customers and stakeholders.
• Ensure compliance with regulatory requirements.
• Identify opportunities to improve processes and data quality.

Skills

Ocean freight knowledge

Customer service

Stakeholder management

Attention to detail

Tools

Freight management systems

Job description

Ocean Transport Coordinator | Banksmeadow NSW

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion - creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

As an Ocean Transport Coordinator in our Air & Ocean team, you will coordinate the transport and delivery requirements of ocean import shipments from cargo availability through to final delivery. Reporting to the Ocean Operations and Transport Manager, you will work closely with operations, customs, offshore processing teams, customers and transport providers to keep shipments moving safely, compliantly and cost-effectively.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Coordinate ocean import transport and delivery requirements from cargo availability and release through to final delivery, in line with customer requirements and agreed service levels.
• Coordinate customs and biosecurity entry preparation and cargo-release requirements with offshore processing teams, customs teams and other stakeholders, escalating holds, inspections or documentation issues as required.
• Arrange cartage and delivery activities with transport providers, depots, warehouses and other service partners, confirming delivery timing, equipment and operational requirements.
• Maintain accurate shipment, delivery, milestone and Proof of Delivery information within freight management systems and electronic document repositories.
• Monitor cargo availability, release status and delivery commitments, proactively managing exceptions and helping minimise avoidable storage, detention, demurrage and other additional costs.
• Liaise with customers, shipping lines, co-loaders, customs teams, transport providers and internal stakeholders to provide timely updates and resolve operational issues.
• Ensure transport and cargo-release activities comply with applicable Australian Border Force, biosecurity, Dangerous Goods, road transport and CEVA operational requirements.
• Identify opportunities to improve transport coordination processes, data quality, service performance and operational efficiency.

WHAT ARE WE LOOKING FOR?

Our ideal candidate has relevant experience in ocean freight, freight forwarding, transport coordination or a related logistics environment, with demonstrated experience coordinating import deliveries through to final delivery. You will be organised, customer-focused and comfortable managing multiple shipments and competing operational priorities.

You will also have:

• Sound knowledge of ocean freight and transport coordination processes, including Australian customs and biosecurity requirements relevant to imported cargo.
• Working knowledge of Incoterms, ocean import documentation, transport documentation and Proof of Delivery processes.
• Experience using freight management systems to maintain accurate shipment, milestone and delivery information.
• Strong customer service, stakeholder management and communication skills, with practical problem-solving capability and close attention to detail.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning - our global online platform with more than 1,000 courses - early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.