Nursing Assistant - Parramatta Donor Centre

Australian Red Cross Lifeblood; City of Parramatta; On-site; AUD 38,000 - 54,000; Part time

Benefits offered by this job

5+ weeks annual leave

Salary packaging

14 weeks paid parental leave

Employee assistance program (Sonder)

Many more benefits

Job summary

Australian Red Cross Lifeblood is seeking a Nursing Assistant to deliver exceptional donor service at the Parramatta Donor Centre. You will assist with the donation process, from donor greeting to post-donation care, with full training provided.

Role involves handling needles, basic tests, and ensuring a welcoming donor experience. Flexible on a fortnightly rotating schedule; various shifts across the week may apply.

Qualifications

• No previous blood collection experience required.
• Training provided to learn blood collection process.
• Passion for delivering an exceptional donor experience and strong customer-facing skills.

Responsibilities

• Greet and interview potential donors to assess eligibility and suitability.
• Create a donor experience donors will want to return for.
• Complete routine blood pressure and haemoglobin tests.
• Set up machines and collection equipment; insert and remove needles safely.
• Monitor donors post-donation and assist with rebooking.

Skills

Customer service

Donor care

Communication

Job description

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Search suburb or city: Rosehill, NSW, AU, 2142

Company: Australian Red Cross Lifeblood

• Permanent Part-Timeopportunity - 60.00 hours per fortnight
• Varied shifts across a rotating roster - Mondayto Sunday
• Located at Parramatta Donor Centre and Donor Mobile Unit, New South Wales
• Salary starting from $33.12per hour + Penalties (if applicable) + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.

You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.

A day in the centre could see you:

• Greet and interview potential donors to understand their eligibility and suitability to donate
• Create a donor experience they’ll love and want to come back Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

No previous blood collection experience is required. Our paid training program blends hands-on practice with online learning to set you up for success. What’s essential is your passion for delivering an exceptional donor experience, supported by proven customer-facing experience that you can draw on in every interaction.

Your skills in action will include:

Apply your customer-facing experience to create positive, welcoming interactions

• Be comfortable with needles and blood/biological materials
• Occasionally lift between 9-22.7kgs
• Support and foster a fantastic team culture
• Frequently stand, walk and bend to set up and pack down machines and blood products
• Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Minimum 5 weeks annual leave (up to 6 weeks)
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, man y more!

We're proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You'll hear from us once your application has been reviewed.

Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, [e-mail] . To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team.

Please note: we can’t accept applications sent directly to this email address.

This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role.