Nursing Assistant - Parramatta Donor Centre

Lifeblood; City of Parramatta; On-site; AUD 44,000 - 60,000; Part time

Benefits offered by this job

Five weeks annual leave

Salary packaging option

Parental leave 14 weeks

Employee assistance program Sonder

Diversity and inclusion

Job summary

Lifeblood is seeking a Nursing Assistant to assist donors with care and the donation process at our Parramatta Centre and Mobile Unit in New South Wales. Full training is provided, and no prior blood collection experience is required beyond a passion for exceptional donor service.

You will work across a rotating roster from Monday to Sunday, including weekends and afternoons, with a friendly team and comprehensive benefits.

Qualifications

• Customer-facing experience essential to welcome and guide donors.
• Comfort with needles and handling blood/biological materials.
• Occasional lifting between 9–22.7 kg as part of duties.
• Willingness to work a rotating roster including weekends and arvo shifts.
• Supportive team player who helps maintain a positive workplace culture.

Responsibilities

• Greet and interview potential donors to assess eligibility.
• Create a donor experience donors will want to repeat.
• Complete routine blood pressure and haemoglobin tests.
• Set up machines and collection equipment.
• Insert and remove needles to collect blood products.
• Monitor donors post-donation and assist with rebooking.

Skills

Customer-facing experience

Needle/blood handling

Manual handling 9-22.7kg

Rotating shifts

Team collaboration

Job description

• Permanent Part-Time opportunity - 60.00 hours per fortnight
• Permanent Part-Time opportunity - 60.00 hours per fortnight
• Varied shifts across a rotating roster - Monday to Sunday
• Located at Parramatta Donor Centre and Donor Mobile Unit, New South Wales
• Salary starting from $33.12 per hour + Penalties (if applicable) + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.

You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.

A day in the centre could see you:

• Greet and interview potential donors to understand their eligibility and suitability to donate
• Create a donor experience they'll love and want to come back Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

Take our Virtual Tour to gain a better understanding of the role and work environment: Virtual-tour-recruitment-DSNA

No previous blood collection experience is required. Our paid training program blends hands-on practice with online learning to set you up for success. What's essential is your passion for delivering an exceptional donor experience, supported by proven customer-facing experience that you can draw on in every interaction.

Your skills in action will include:

• Apply your customer-facing experience to create positive, welcoming interactions
• Be comfortable with needles and blood/biological materials
• Occasionally lift between 9-22.7kgs
• Support and foster a fantastic team culture
• Frequently stand, walk and bend to set up and pack down machines and blood products
• Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts

To view the current operational hours for this centre, please check here: Find a donor centre near you | Australian Red Cross Lifeblood

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Minimum 5 weeks annual leave (up to 6 weeks)
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

We're proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You'll hear from us once your application has been reviewed.