Novated Sales Team Leader

Flare; Melbourne; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Home office allowance

Retail discounts

Wellbeing program

Training programs

Generous leave

Job summary

Flare in Melbourne is seeking a Novated Sales Team Leader to drive a high-performing team responsible for converting warm leads into novated lease customers. You will coach, forecast pipelines, and optimise sales processes to exceed targets while delivering exceptional customer service.

You'll lead with a hands-on approach, partner with Sales Ops, Marketing, Product and Support, and contribute to hiring and onboarding as Flare grows. A hybrid workplace and supportive benefits accompany the role.

Qualifications

• 3+ years in novated leasing sales, with 1+ year in leadership or senior role.
• Strong understanding of salary packaging, FBT, and novated lease procedures.
• Proven leadership and coaching skills with a history of improving team performance.

Responsibilities

• Lead, coach, and develop a team of novated leasing consultants to exceed KPIs.
• Monitor pipelines and forecast using CRM tools for accurate reporting.
• Provide real-time coaching, feedback, and onboarding support through 1:1s and training sessions.
• Champion high standards for customer experience and act as escalation point for complex queries.
• Collaborate with sales operations, marketing, product, and support to align on goals.
• Identify and implement improvements in sales scripts, processes, and workflows.
• Contribute to hiring and onboarding as Flare grows.

Skills

Leadership

Coaching

Forecasting

Customer experience

Sales process

Salesforce

Tools

Salesforce

Job description

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.

About Flare

At Flare, we're on a mission to help every working Australian live their best financial life. Our platform simplifies onboarding, benefits, and novated leasing for businesses and their employees-making work life better from day one. We work with forward-thinking employers and partners across Australia to deliver smarter solutions that put people first.

Role Overview

As a Novated Sales Team Leader at Flare, you'll lead a high-performing team responsible for converting warm leads into novated lease customers. You'll play a pivotal role in scaling our leasing operations, driving team engagement, and optimising our sales workflows. With a strong emphasis on coaching, data, and customer experience, you'll ensure your team exceeds targets while delivering the exceptional service for which Flare is renowned.

What You'll Do

• Lead, coach, and develop a team of novated leasing consultants to exceed performance KPIs.
• Monitor individual and team pipelines using CRM tools, ensuring accurate forecasting and reporting.
• Provide real-time coaching, feedback, and performance support through regular 1:1s and group training.
• Champion Flare's high standards for customer experience, acting as an escalation point for complex queries.
• Collaborate cross-functionally with sales operations, marketing, product, and support to align on goals and opportunities.
• Identify and implement continuous improvements in sales scripts, processes, and workflows.
• Contribute to hiring and onboarding new sales team members as Flare grows.

What You'll Bring

• Over 3 years of experience in novated leasing sales, including more than a year in a leadership or senior role.
• Solid understanding of salary packaging, FBT, and novated lease procedures.
• Demonstrated leadership and coaching skills, with a proven history of enhancing team performance.
• Proficient in utilising data and systems (such as Salesforce) to monitor and improve sales results.
• Skilled at fostering collaborative relationships across teams while practising a hands-on leadership approach.
• Dedicated to providing exceptional service and simplifying intricate offerings.

Our values have stood the test of time.If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

• Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together fora number of in-person celebrations and social events
• Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
• Benefit from our partnership with Sonder, which supports the wellbeing of our team members
• Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
• Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
• Join our communities, built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution

At MYOB, we're all about embracing difference and backing people to be their true selves. We're proud to be an equal opportunity employer and big believers that the best hires don't just fit our culture - they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

We're proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.