Novated Leasing Operations Specialist

MYOB; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid workplace

Home office stipend

Employee discounts

Wellbeing programs

Job summary

Flare, backed by MYOB, is hiring a Novated Support Administrator in Melbourne. You’ll support customers through the novated lease journey, manage onboarding and lease activations, and keep CRM records accurate. The role emphasizes strong organization, multitasking and timely responses in a busy, collaborative team.

Enjoy a flexible, hybrid workplace with opportunities for training and growth, plus a focus on wellbeing and diverse contributions within a fast-growing company.

Qualifications

• Experience in salary packaging, novated leasing, finance or similar fields.
• Strong track record in customer support or engagement roles.
• Able to juggle multiple tasks and handle high call volumes.

Responsibilities

• Support customers during their novated lease journey from start to finish.
• Manage documentation for settlement processes and onboarding.
• Keep CRM leasing system up-to-date with accurate information.
• Assist with budget tracking, claims processing and lease management tasks.
• Coordinate with the team to respond to queries across channels.
• Execute ad hoc admin tasks as needed.

Skills

Customer support

Organization

Communication

Attention to detail

Tools

CRM system

Job description

Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we’re a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.

About the Role

We’re on the hunt for a Novated Support Administrator to join our amazing Novated Operations Team! You’ll be supporting our customers during their novated lease journey with Flare and ensuring everything runs smoothly from start to finish. If you love staying organised and being part of a high performing team, this could be your next great opportunity!

What Will Keep You busy

• Connecting with customers through different channels and helping out with their queries
• Lending a hand with documentation for the settlement process
• Managing the vehicle onboarding process and lease activations
• Assisting with various in life lease management tasks such as keeping budgets on track or processing claims
• Keeping our CRM leasing system up-to-date with accurate information
• Taking care of any ad hoc admin tasks that pop up along the way

What we’d love to see from you

• Experience in salary packaging, novated leasing, finance, or a similar field
• A strong track record in customer support or engagement roles
• Skilled at juggling multiple tasks and handling high call volumes with ease
• Super organised and great at meeting deadlines
• Excellent attention to detail skills

Our Culture & Benefits

Our values have stood the test of time.If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

🎥See what it’s like to work at MYOB and what we’re all about.

🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together fora number of in-person celebrations and social events

🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members

🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.