North Queensland Customer Relationships Leader

AUS MAP Motion Asia Pacific Pty Ltd; Mackay Regional; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Group discounts

Training and career development

Volunteer Leave Day

Parental Leave Top-Up

Employee Assistance Program

Job summary

Motion Australia is seeking a dynamic Manager Customer Relationships to lead and inspire our team of Customer Relationship Managers within Network 1 - North Queensland. You will implement customer‑centric sales strategies, coach your team to build lasting relationships, and ensure the achievement of regional revenue targets.

The role emphasizes coaching, data‑driven decision making with KPIs, collaboration across functions, and ensuring targets are met.

Qualifications

• Experience in industrial, engineering, or MRO sectors is beneficial.
• Proven leadership skills with the ability to nurture talent while maintaining high performance standards.
• Strong capability in using sales metrics and KPIs to drive team performance.

Responsibilities

• Lead, develop, and motivate a high‑performing sales team focused on customer relationship management within North Queensland
• Coach and mentor team members to deepen customer engagement and improve sales capabilities
• Analyse sales data and metrics to inform strategic decisions and improve outcomes
• Collaborate cross‑functionally to streamline sales operations and enhance customer experience
• Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
• Monitor sales pipelines, identify risks, and implement mitigation strategies

Skills

Leadership

Customer relationships

Sales metrics

CRM systems

Power BI

Travel willingness

Tools

CRM systems

Power BI

Job description

Motion Australia is seeking a dynamic Manager Customer Relationships to lead and inspire our team of Customer Relationship Managers within Network 1 - North Queensland. You will implement customer‑centric sales strategies, coach your team to build lasting relationships, and ensure the achievement of regional revenue targets.

The role emphasizes coaching, data‑driven decision making with KPIs, collaboration across functions, and ensuring targets are met.