Nightly Front Office Attendant - Narrabeen Sands Hotel

ALH Hotels; Sydney; Vor Ort; AUD 30.000 - 41.000; Vollzeit

Benefits dieser Stelle

Discount card

Wellbeing services

Learning & development

Staff discounts

Zusammenfassung

ALH Hotels is seeking a Nightly Front Office Attendant for Narrabeen Sands Hotel in Sydney, NSW. You will be the guest's first point of contact, delivering warm, attentive service and coordinating with other hotel departments to ensure a smooth experience.

You should have excellent communication and computer skills, a passion for guest service, and a current RSA certificate. This on-site role involves hands-on tasks and lifting as part of daily duties, with benefits available through the

Qualifikationen

• Guest service mindset: every moment matters.
• Strong people skills, communication and attention to detail.
• Highly organized with good computer skills.
• Current RSA certificate.

Aufgaben

• Create a welcoming atmosphere with warm, attentive service.
• Stay on top of reception emails and phone calls and action administrative tasks quickly.
• Assist with accommodation, bistro and booking duties as required.

Kenntnisse

Guest service

Communication

Attention to detail

Computer skills

RSA certificate

Tools

POS system

Jobbeschreibung

Nightly Front Office Attendant - Narrabeen Sands Hotel

Nightly Front Office Attendant | Narrabeen Sands Hotel | Dream big with us!

At ALH, we know that a warm reception makes the heart grow fonder. In every community, the pub is where stories are made and retold. A place for our guests to escape and feel at home.

We’re calling for the ultimate experience creator to welcome and ‘WOW’ our guests as their first point of contact. In this fast paced role, you’ll use your strong time management and prioritisation skills to enhance the guest experience. Sound good? Read on!

A day in the life of a Front Office Attendant:

• Create a welcoming atmosphere for our guests through warm, friendly and attentive service
• Stay up to date on reception emails and phone calls and action administrative tasks as quickly as possible
• Lean into team work and assist with accommodation, bistro and booking duties as required

What do we need from you

About you:

• You know that when it comes to guest service, every moment matters
• You are great with people, communication and detail and are motivated to make magic happen for your guests and your teammates
• You are highly organised and have great computer skills
• You hold a current RSA certificate

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au