Night Supervisor

Hyatt Hotels Corporation; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Complimentary accommodation at Hyatt

Discounted accommodation for coworkers

Headspace membership for Hyatt staff

Employee Assistance Program for staff

Learning and development opportunities

Access to hotel gym facilities

Job summary

Hyatt Hotels Corporation in Brisbane is seeking a part-time Night Supervisor to lead overnight Front Office operations, manage guest relations, cash reconciliation, and audit closure while ensuring security and safety across the hotel. This role offers exposure to an international hospitality brand with opportunities to develop your career.

The ideal candidate will have Australian work rights and a valid driver's license; Opera PMS experience is advantageous.

Qualifications

• Excellent written and verbal communication.
• Commitment to providing high quality guest service.
• Basic knowledge of accounting principles.
• Team player with an eye for detail.
• Front Office experience in busy five-star hotels is preferred but not essential.
• Previous experience with Opera is advantageous.
• Must have work rights in Australia.
• Manual drivers' license is highly desired.

Responsibilities

• Ensure all aspects of hotel accounting are processed correctly and are recorded accurately
• Complete and close cashiers, credit card reconciliation & PM Master Accounts and finalise the audit
• Compile & review daily reports/logs and contingency lists.
• Ensure hotel occupancy is maximized and that all guest accounts are accurate
• Prepare menu items for guest food and beverage orders as needed
• Maintain strong presence in the Hotel, conducting security walks and equipment checks
• Provide exceptional customer service

Skills

Communication skills

Guest service mindset

Accounting basics

Team player

Work rights in Australia

Driver's license

Tools

Opera PMS

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We are looking for a part-time Night Supervisor to join our Front Office team! As an integral part of the overnight operations, the Night Supervisor manages guest relations, supervises the daily audit, and sets the hotel up for a successful new day. This role also assists with safety and security of the Hotel. Come join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company.

THE ROLE

• Ensure all aspects of hotel accounting are processed correctly and are recorded accurately
• Complete and close cashiers, credit card reconciliation & PM Master Accounts and finalise the audit
• Compile & review daily reports/logs and contingency lists.
• Ensure hotel occupancy is maximized and that all guest accounts are accurate
• Prepare menu items for guest food and beverage orders as needed
• Maintain strong presence in the Hotel, conducting security walks and equipment checks
• Provide exceptional customer service

THE PERSON

• Excellent written and verbal communication
• Commitment to providing high quality guest service
• Basic knowledge of accounting principles
• Team player with an eye for detail
• Front Office experience in busy five-star hotels is preferred but not essential
• Previous experience with Opera is advantageous
• Must have work rights in Australia
• Manual drivers' license is highly desired

(Please note, this role works overnight shifts and must have flexibility to work weekends and public holidays where needed)

THE PERKS

With enriching work comes amazing rewards! Some of our colleague benefits include:

• Complimentary accommodation at Hyatt properties worldwide
• Discounted accommodation for associates as well as friends and family
• Complimentary Headspace membership for Hyatt associates
• Complimentary Employee Assistance Program available for colleagues & immediate family
• Real investment into your learning and development
• Access to hotel gym facilities

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

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