Night Shift Operations Lead – Freight & Logistics

Global Express; Newcastle City Council; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Upskilling program

Perks and discounts

Flexible work

Parental leave

Peer recognition

Job summary

Team Global Express in Cardiff, NSW is seeking a Night Shift Operations Supervisor to lead depot operations on Sunday night through Friday morning from 11:00pm to 7:00am. This permanent full-time role focuses on staffing, safety, KPI performance, and cost control within a busy express parcels operation.

You will coach staff, manage freight movements and ensure regulatory compliance while delivering high service levels for customers.

Qualifications

• Supervisory or leadership experience in transport, logistics or warehousing.
• Experience leading and coaching operational teams.
• Strong communication and people management skills.
• Ability to work in a fast-paced, time-sensitive environment.
• Good problem-solving and conflict resolution abilities.
• Understanding of safety and transport compliance requirements.
• Experience managing KPIs, productivity and performance.
• Strong planning, organisation and time management.
• Ability to coordinate labour and equipment to fit operations.
• Basic computer skills including Word and Excel.
• Experience in freight, parcels or transport ops is advantageous.

Responsibilities

• Lead and supervise day-to-day depot operations.
• Coordinate staffing, labour and equipment requirements.
• Lead, coach and support employees across the operation.
• Manage productivity, service levels and operational costs.
• Monitor KPIs and identify improvement opportunities.
• Ensure all work is completed safely and per procedures.
• Investigate service failures and freight issues and drive corrective actions.
• Coordinate freight movements and linehaul activities.
• Support loading, unloading, sorting and movement of freight.
• Ensure compliance with safety, transport and regulatory requirements.
• Work with the team to meet customer service expectations.

Skills

Supervisory leadership

Motivating teams

Communication

Time management

Problem solving

Safety compliance

KPI management

Planning & organisation

Labor & equipment coordination

MS Word & Excel

Freight/parcel ops experience

Tools

Microsoft Word

Microsoft Excel

Job description

Team Global Express in Cardiff, NSW is seeking a Night Shift Operations Supervisor to lead depot operations on Sunday night through Friday morning from 11:00pm to 7:00am. This permanent full-time role focuses on staffing, safety, KPI performance, and cost control within a busy express parcels operation.

You will coach staff, manage freight movements and ensure regulatory compliance while delivering high service levels for customers.