Night-Shift Customer Experience & Claims Lead

Telesure Investment Holdings (Pty) Ltd.; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid work

Dress for day

16 weeks parental leave

4 weeks secondary carers

Career development

Employee discounts

Other benefits

Job summary

FleetPartners in Australia is seeking a Customer Experience Consultant to work in a phone-based role. You will own customer enquiries, resolve issues quickly, and collaborate with stakeholders to deliver outstanding outcomes. This role focuses on creating positive, professional experiences for every customer.

Join a supportive team with hybrid working arrangements and a range of employee benefits designed to help you grow and succeed.

Responsibilities

• Take ownership of customer enquiries and resolve issues quickly.
• Collaborate with stakeholders to deliver outstanding customer outcomes.
• Ensure every customer experience is positive and professional.

Job description

FleetPartners in Australia is seeking a Customer Experience Consultant to work in a phone-based role. You will own customer enquiries, resolve issues quickly, and collaborate with stakeholders to deliver outstanding outcomes. This role focuses on creating positive, professional experiences for every customer.

Join a supportive team with hybrid working arrangements and a range of employee benefits designed to help you grow and succeed.