Night Public Area Cleaner

Colonial Group; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Job summary

Colonial Group is seeking a Night Public Area Cleaner to maintain impeccable cleanliness across the property, both indoors and outdoors. You will work independently, carry the on-call phone, and assist guests with late-night questions or minor maintenance needs.

The role requires attention to detail, reliability, and a flexible schedule, including weekends and public holidays. Night shifts run from 11pm to 7am, ensuring a welcoming, well-presented environment for overnight guests.

Qualifications

• Previous experience in cleaning/public areas is a plus.
• Warm and welcoming communication with guests and team members.
• Eye for detail and efficient time management.
• Adaptable to indoor/outdoor environments, including stairs.
• Independent worker with initiative and minimal supervision.
• Reliable transport and willingness to work a rotating schedule including weekends and public holidays.

Responsibilities

• Keep the property looking its best in indoor and outdoor public areas.
• Handle specialised cleaning equipment and chemicals safely.
• Assist in preparing guest rooms for the next day.
• Support guests as needed, including security and minor issues with discretion.
• Notify maintenance or guest services teams of issues promptly.
• Work night shifts from 11pm to 7am.

Skills

Warm communication

Attention to detail

Independent worker

Time management

Reliable transport

Flexibility

Job description

Purpose

As a Night Public Area Cleaner, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.

Primary Responsibilities

• Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Happily assisting in preparing guest rooms ready for the next day's operation
• Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
• You will be an independent worker who can take initiative and excel without constant supervision
• Reliable transportation and availability to work a flexible rotating schedule including weekends and public holidays as required