Night Public Area Attendant

Colonial Group; Noosa Shire; On-site; AUD 50,000 - 60,000; Full time

Job summary

Colonial Group is seeking a Night Public Area Attendant in Australia to uphold cleanliness across indoor and outdoor public spaces. This role involves independent night work, handling cleaning equipment safely, and being a welcoming presence for guests with late-night inquiries.

The position requires flexibility, reliability, and the ability to coordinate with maintenance and guest services, while ensuring privacy and confidentiality for guests.

Qualifications

• Experience in a similar role is a plus.
• Warm and welcoming communication style.
• Eye for detail with good time management.
• Adaptable and physically fit for indoor/outdoor areas, stairs and non-covered spaces.
• Independent worker who can take initiative with minimal supervision.
• Reliable transportation and ability to work a flexible rotating schedule including weekends and public holidays.

Responsibilities

• Maintain high cleanliness and presentation in indoor and outdoor public areas to standards.
• Operate specialised cleaning equipment and chemicals with safety in mind.
• Assist in preparing guest rooms for the next day’s operation.
• Provide guest assistance as needed, including key security and minor issue responses while protecting privacy.
• Act as the eyes and ears for maintenance and guest services, reporting issues promptly.
• Work the distinctive night shift from 11pm to 7am.

Skills

Customer service

Attention to detail

Time management

Independent worker

Adaptability

Reliable transport

Job description

Purpose

As the Night Public Area Attendant, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.

Primary Responsibilities

• Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
• Expertly handle specialised equipment and chemicals with safety in mind
• Happily assisting in preparing guest rooms ready for the next day's operation
• Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills and Experience

• Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
• Your communication style is warm and welcoming, making both guests and team members feel at ease
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
• You will be an independent worker who can take initiative and excel without constant supervision
• Reliable transportation and availability to work a flexible rotating schedule including weekends and public holidays as required