Night Manager - The Capitol Hotel

EVT Limited; Sydney; Presencial; AUD 85.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dining & hotel discounts

Movie tickets

Seasonal perks

Career growth

Paid parental leave

Descripción de la vacante

EVT Limited is seeking a Night Manager to oversee hotel operations during the night shift from 11PM to 7AM, three days a week. You will ensure security, guest satisfaction, and seamless coordination with housekeeping, reservations and maintenance.

Join EVT's extensive hotel and entertainment network to lead the night team, perform accurate night audit, balance revenue, and uphold WH&S standards while delivering outstanding service to our guests.

Formación

• Experience in front office or overnight hotel operations as manager on duty.
• Strong guest service with tact, diplomacy, and urgency.
• Proficient in front office systems and night audit processes.
• Experience in revenue posting, balancing payments, and discrepancy identification.
• Excellent communication and leadership for night staff.
• Knowledge of WH&S guidelines and local guest information.

Responsabilidades

• Oversee and manage all hotel operations during the night shift.
• Deliver exceptional guest service including check-ins/outs and concerns.
• Complete night audit with balanced revenue and proper documentation.
• Supervise night team and ensure policy adherence.
• Collaborate with Housekeeping, Reservations and Maintenance.
• Maintain opening/closing duties and protect equipment.

Conocimientos

Front office experience

Overnight hotel operations

Guest service

Night audit

Financial reconciliation

Leadership

WH&S knowledge

Herramientas

Hotel PMS

Descripción del empleo

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities

We are looking for a Night Manager that is available to work 3 days a week from11PM - 7AM.

• Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
• Deliver exceptional guest service, including check‑ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
• Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
• Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
• Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
• Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.

What You’ll Bring

• Previous experience in front office or overnight hotel operations acting as the manager on duty.
• Strong guest service capability, with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
• Highly proficient in front office systems, night audit processes, and hotel property management software.
• Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
• Well‑developed communication and leadership skills, supervising night staff and maintaining effective inter‑departmental collaboration.
• Comprehensive knowledge of WH&S guidelines, hotel operational procedures, and local area information relevant to guest experience.

How You Work

• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

We welcome applicants from all backgrounds