Night Dispatch Specialist: 4 On/4 Off, Fleet Support

Clayton's Towing Service; Nambour; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Award wages

Close-knit team

Onboarding & training

Growth opportunities

Job summary

Clayton’s Towing Service is seeking a reliable Night Despatcher at our Head Office in Nambour on a permanent 4 on 4 off night roster. The role involves responding to calls, coordinating dispatch, and providing administrative support.

Ideal candidates will have strong communication, computer skills, and meticulous attention to detail. You’ll join a friendly team and benefit from extensive onboarding and development opportunities.

Qualifications

• Experience in customer service.
• Strong written and verbal communication.
• Proficiency in computer operations.
• Excellent attention to detail and time management.

Responsibilities

• Respond to incoming calls and provide timely, efficient support to customers.
• Address and resolve customer service inquiries in accordance with operational procedures.
• Provide general administrative support to the team.
• Oversee communication within the Despatch office, including phone, radio, and email channels.
• Coordinate and schedule dispatching of driver operators, trucks, and other response vehicles for both emergency and non-emergency situations.

Skills

Customer service

Communication

Computer skills

Attention to detail

Time management

Teamwork

Job description

Clayton’s Towing Service is seeking a reliable Night Despatcher at our Head Office in Nambour on a permanent 4 on 4 off night roster. The role involves responding to calls, coordinating dispatch, and providing administrative support.

Ideal candidates will have strong communication, computer skills, and meticulous attention to detail. You’ll join a friendly team and benefit from extensive onboarding and development opportunities.