Night Concierge at Luxury Retirement Resort

Eldercare; Adelaide; Hybrid; AUD 27,552,000 - 38,573,000; Part time

Benefits offered by this job

Salary packaging options

Ongoing training and development

On-site parking

Team environment

Job summary

Eldercare is seeking a Night Concierge for Aura Luxury Retirement Resort in Findon, SA. This part-time role (0.2FTE) covers Thursday nights from 23:30 to 07:30, focusing on greeting residents, safety, and daily operational tasks during overnight hours.

You’ll be the friendly face ensuring smooth operations, security, and comfort while residents enjoy a high-end, caring environment. Prior experience in admin or customer service is valued.

Qualifications

• Experience in administration, customer service, or a similar multi-tasking role.
• A valid South Australian Driver’s Licence is desirable for occasional chauffeuring.
• Strong communication skills, with the ability to engage warmly and professionally.
• Excellent organisational and time management skills, with the ability to prioritise and meet deadlines.
• A personable, friendly manner and genuine empathy for residents from diverse backgrounds.

Responsibilities

• Answering and directing phone calls in a polite and friendly manner.
• Monitoring security via cameras and site walks to ensure safety and security.
• First point of contact for after-hours resident inquiries and emergency vehicles on site.
• Assist with key card issues and access concerns.
• Maintain cleanliness of concierge area, vehicles and communal spaces.
• Clean up after late events, including rubbish removal and furniture arrangement.
• Support residents with direct requests and ad hoc needs.
• Run reports and collate information for the next business day.
• Advocate for Aura services to ensure residents feel supported and cared for.

Skills

Administration

Customer service

Multitasking

Job description

Eldercare is seeking a Night Concierge for Aura Luxury Retirement Resort in Findon, SA. This part-time role (0.2FTE) covers Thursday nights from 23:30 to 07:30, focusing on greeting residents, safety, and daily operational tasks during overnight hours.

You’ll be the friendly face ensuring smooth operations, security, and comfort while residents enjoy a high-end, caring environment. Prior experience in admin or customer service is valued.