Night Campus Security & Customer Service Officer

First Nations Jobs; Geelong; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Above award pay

Fortnightly days off

EAP program

Learning & development

Employee benefits

Job summary

Downer Group in Geelong is seeking a Permanent Night Campus Support Officer to safeguard people, premises and assets at a university campus. You will deliver exceptional customer service while patrolling, locking/unlocking points, and monitoring CCTV, access control and BMS systems on a 12-hour night shift.

Ideal applicants have at least 2 years of security experience, VIC Security Licence, First Aid/CPR, and strong WHS knowledge.

Qualifications

• Minimum 2 years security experience.
• VIC Security Licence (Unarmed, Crowd Control & Monitoring).
• Current First Aid & CPR.
• Working with children check (employee) or willing to apply for one.
• Knowledge of work health and safety and risk management practices.
• Knowledge of current industry standards and requirements.
• Highly developed customer service skills and communication.
• Proficiency with Microsoft products and general computer skills.

Responsibilities

• Provide exceptional customer service to all stakeholders.
• Conduct regular foot patrols of the site and assets.
• Unlock and lock up of access points within the site.
• Monitor, control and maintain CCTV, access control and BMS systems.
• Operate fire systems and safety measures.
• Incident response, resolution and reporting.
• Management of contractors and visitors onsite.

Skills

Customer service

Security experience

CCTV operation

Access control systems

BMS systems

Security Licence VIC

WH&S knowledge

Written & verbal communication

Computer skills

Tools

CCTV

Access Control

BMS

Job description

Downer Group in Geelong is seeking a Permanent Night Campus Support Officer to safeguard people, premises and assets at a university campus. You will deliver exceptional customer service while patrolling, locking/unlocking points, and monitoring CCTV, access control and BMS systems on a 12-hour night shift.

Ideal applicants have at least 2 years of security experience, VIC Security Licence, First Aid/CPR, and strong WHS knowledge.