Campus Support Officer - Deakin (Geelong)

First Nations Jobs; Geelong; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Above award pay

Fortnightly days off

EAP program

Learning & development

Employee benefits

Job summary

Downer Group in Geelong is seeking a Permanent Night Campus Support Officer to safeguard people, premises and assets at a university campus. You will deliver exceptional customer service while patrolling, locking/unlocking points, and monitoring CCTV, access control and BMS systems on a 12-hour night shift.

Ideal applicants have at least 2 years of security experience, VIC Security Licence, First Aid/CPR, and strong WHS knowledge.

Qualifications

• Minimum 2 years security experience.
• VIC Security Licence (Unarmed, Crowd Control & Monitoring).
• Current First Aid & CPR.
• Working with children check (employee) or willing to apply for one.
• Knowledge of work health and safety and risk management practices.
• Knowledge of current industry standards and requirements.
• Highly developed customer service skills and communication.
• Proficiency with Microsoft products and general computer skills.

Responsibilities

• Provide exceptional customer service to all stakeholders.
• Conduct regular foot patrols of the site and assets.
• Unlock and lock up of access points within the site.
• Monitor, control and maintain CCTV, access control and BMS systems.
• Operate fire systems and safety measures.
• Incident response, resolution and reporting.
• Management of contractors and visitors onsite.

Skills

Customer service

Security experience

CCTV operation

Access control systems

BMS systems

Security Licence VIC

WH&S knowledge

Written & verbal communication

Computer skills

Tools

CCTV

Access Control

BMS

Job description

Campus Support Officer - Deakin (Geelong)

Downer Group

Reference #

737035

Up to AU$40.01 per hour

Closing Date

27/10/2026

Sector(s)

Trade and Services

Work type

Full Time

We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Permanent Night Campus Support Officer. Reporting to the Security Manager, the purpose of the Permanent Night Campus Support Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.

Remuneration: Base rate of $30.78 + 30% Perm Night Loading = $40.01 an hour.

Location: Highly Regarded University Campus in Geelong

12-Hour Shifts | Permanent Nights

Availability: Must be available 7 days a week.

The Security Officer responsibilities include (but not limited to):

• Provide exceptional customer service to all stakeholders
• Conduct regular foot patrols of the site and its assets
• Perform unlock and lock up of access points within the site
• Monitor, control and maintain CCTV, access control and BMS systems
• Operation of fire systems
• Incident response, resolution, and reporting
• Management of contractors and visitors onsite

Skills and Experience

• Minimum 2 years security experience
• VIC Security Licence (Unarmed, Crowd Control & Monitoring)
• Current First Aid & CPR
• Working with children check (employee) or willing to apply for one
• Current knowledge of work health and safety and risk management practices
• Knowledge of current industry standards and requirements
• Highly developed customer service skills
• Excellent written and oral communication skills
• Previous experience in operation of systems within a Control Room environment including CCTV, Access Control and BMS an advantage but not essential.
• Proven ability to understand, interpret and follow policies, procedures, and instructions
• High level of computer skills (including all Microsoft products)

Benefits and Culture

• Supportive and inclusive culture focused on innovative service delivery
• A professional and safe working environment
• Access to employee benefits and entitlements
• An Employee Assistance Program (EAP) that is available to employees and their families
• Emphasis on learning and development
• We pay 3% above award rates
• You get seven days off every fortnight

This is a great opportunity to join a reputable company, and work with a professional team where you will be given the opportunity to develop your career.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.