Night Auditor - Guest Experience & Night Ops

TFE Hotels Group; Perth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global opportunities

Wellbeing support

Flexible leave

Company culture

Job summary

TFE Hotels Group is seeking a Night Auditor for Rendezvous Hotel Perth Scarborough. You will oversee overnight operations, balancing guest services with precise financial processes to ensure a seamless night shift and a smooth transition to the morning team.

Join a supportive hospitality team and contribute to maintaining our high standards of guest experience, security and reporting accuracy during night hours.

Qualifications

• Experience with end-of-day financial reconciliations or audits.
• Strong numerical accuracy and analytical skills.
• Excellent verbal and written communication.
• Calm, organized and solution-focused in fast-paced environments.
• Experience with hotel PMS and night audit procedures is advantageous.

Responsibilities

• Deliver exceptional overnight guest service while maintaining a safe and welcoming hotel environment.
• Complete guest arrivals, departures and overnight enquiries professionally.
• Perform end-of-day financial reconciliation and night audit procedures accurately.
• Prepare daily operational and financial reports for hotel leadership.
• Monitor hotel security and respond to overnight incidents or emergencies.
• Maintain accurate guest records and process overnight transactions.
• Liaise with the incoming morning team for a smooth handover.
• Follow company policies, security procedures and WHS requirements.

Skills

Guest service

Communication

Interpersonal skills

Calm under pressure

PMS systems

Attention to detail

Numerical accuracy

Independent worker

Team collaboration

Education

Hospitality/Business diploma

Tools

PMS (Hotel)

Job description

TFE Hotels Group is seeking a Night Auditor for Rendezvous Hotel Perth Scarborough. You will oversee overnight operations, balancing guest services with precise financial processes to ensure a seamless night shift and a smooth transition to the morning team.

Join a supportive hospitality team and contribute to maintaining our high standards of guest experience, security and reporting accuracy during night hours.