Night Audit Manager

SkyCity Entertainment Group; Adelaide; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Free meals

Car parking & transport

Venue discounts

Health benefits

Rewards & recognition

Career development

EAP

Job summary

SkyCity Adelaide is seeking a Night Audit Manager to lead overnight hotel operations across Guest Services, Front Office and In-Room Dining. You will oversee nightly audit processes, reconciliations, and operational reporting while ensuring premium guest experiences.

Ideal candidates have luxury-hotel experience, strong leadership and excellent communication. A full driver's licence is desirable and training is provided as needed.

Qualifications

• Experience leading overnight hotel operations is preferred.
• Strong communication and organisational skills are essential.
• Knowledge of hotel systems and Opera PMS is advantageous.

Responsibilities

• Oversee nightly audit processes and financial reconciliations.
• Manage reporting and the smooth operation of overnight shifts.
• Provide leadership and direction to the overnight team.
• Ensure high standards of guest experience and service excellence.

Skills

Leadership

Customer service

Communication

Attention to detail

Tools

Opera PMS

Microsoft Office

Job description

Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change.

SkyCity Adelaide is looking for a Night Audit Manager to join our Front Office team on a full-time basis.

About the opportunity

As the Full-Time Night Audit Manager, you will ensure every Eos guest receives exceptional service while leading overnight hotel operations across Guest Services, Front Office, and In-Room Dining. This role is ideal for an experienced Night Audit professional or a driven hospitality leader ready to take the next step in their career.

You will be responsible for overseeing nightly audit processes, financial reconciliations, operational reporting, and the smooth running of the hotel during overnight hours. As the most senior team member on shift, you will provide leadership, support, and direction to the overnight team while ensuring the highest standards of guest experience and operational excellence are consistently maintained.

With a keen eye for detail and a passion for luxury hospitality, you will ensure Eos' five brand pillars of being distinctive, unexpected, indulgent, personalised, and magnetic are reflected in every guest interaction. Through your leadership and commitment to service excellence, you will create memorable experiences that inspire guest loyalty and positive word-of-mouth both nationally and internationally.

About you

Experience working as a Night Audit Manager in a luxury hotel environment is ideal, however training is provided for a Guest Service Agent eager to begin their leadership journey. Our successful candidate will demonstrate knowledge and understanding of hotel systems and be competent with a wide range of computer software and programs, including Microsoft Office suite and Opera PMS. You will possess excellent communication skills, a high attention to detail and superb organisational ability. You will also possess a high level of interpersonal skills and bring a high focus on service and attention to detail. As this role may occasionally require transportation of guests and operational support across the wider business, a current full driver's licence is highly desirable.

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

No recruitment agencies please.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.