Senior Casino Manager

SkyCity Entertainment Group; Canberra; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Free employee meals

Subsidised car parking

Discounts at SkyCity venues

Discount health insurance

Vaccinations and health checks

Employee reward programs

Career development opportunities

Employee Assistance Program (EAP)

Job summary

SkyCity Adelaide is seeking a Senior Casino Manager to oversee all gaming departments, ensuring operational excellence, integrity, and exceptional service. You will lead strategic planning, drive continuous improvement, and coordinate with other departments to deliver seamless guest experiences across all gaming interactions.

Located in Adelaide, the role focuses on leadership responsibilities outside regular hours and shaping a culture of excellence, engagement, and professional development

Qualifications

• Experience leading large gaming operations teams.
• Strong focus on compliance, security and risk management.
• Excellent communication and collaborative leadership.

Responsibilities

• Oversee smooth functioning of all gaming departments with emphasis on performance and service.
• Coordinate with other departments to ensure seamless operations and high guest experiences.

Job description

You will oversee the smooth functioning of all gaming departments with a strong emphasis on operational performance, integrity, and exceptional service delivery. You’ll contribute strategic insight into departmental planning and continuous improvement initiatives, while ensuring unwavering adherence to compliance, security, and operational precision. The Senior Casino Manager is the senior operational authority onsite outside regular business hours so you will play a key role in coordinating and collaborating with other departments and business units to ensure seamless operations. Through effective coaching and leadership, you’ll inspire teams to perform at their best and foster a culture of excellence, driving outstanding customer experiences across every gaming interaction.

About You

With a background in leading gaming operations, you will bring a strategic mindset - capable of balancing day to day management with long term vision and planning. Your commitment to operational integrity is matched by a proactive approach to compliance and risk, ensuring a secure and seamless gaming experience. With exceptional communication and a collaborative leadership style, you will foster high performing teams and elevate employee engagement. You will share a deep passion for creating memorable guest experiences in a vibrant, entertainment driven setting.

What’s in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

Located in the heart of Adelaide in the historic Railway Station, SkyCity Adelaide is South Australia's premiere entertainment destination. As one of South Australia's largest employer of hospitality staff with over 1,400 employees working across 200 different types of positions, the variety of careers across our business is huge! We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one of the world's most liveable cities, and situated by the Karrawirra Parri in the Riverbank Precinct.

Located in the heart of Adelaide in the historic Railway Station, SkyCity Adelaide is South Australia's premiere entertainment destination. As one of South Australia's largest employer of hospitality staff with over 1,400 employees working across 200 different types of positions, the variety of careers across our business is huge! We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one of the world's most liveable cities, and situated by the Karrawirra Parri in the Riverbank Precinct.