Senior Casino Manager

SkyCity Adelaide; Adelaide; On-site; AUD 120,000 - 180,000; Full time

Job summary

SKYCITY Adelaide Pty Ltd is seeking a Senior Casino Manager to oversee all gaming departments with a focus on performance, integrity, and exceptional service. You will provide strategic input to departmental planning and drive continuous improvement while upholding compliance and security.

As the on-site senior operations authority outside regular hours, you will coordinate with other departments, coach teams to peak performance, and foster a culture of excellence that delivers outstanding guest

Qualifications

• Experience leading gaming operations.
• Strong compliance and risk awareness.
• Excellent communication and collaborative leadership.

Responsibilities

• Oversee the smooth functioning of all gaming departments with a focus on performance and service.
• Provide strategic input into departmental planning and continuous improvement.
• Coordinate with other departments to ensure seamless operations.

Job description

About The Opportunity

You will oversee the smooth functioning of all gaming departments with a strong emphasis on operational performance, integrity, and exceptional service delivery. You’ll contribute strategic insight into departmental planning and continuous improvement initiatives, while ensuring unwavering adherence to compliance, security, and operational precision. The Senior Casino Manager is the senior operational authority onsite outside regular business hours so you will play a key role in coordinating and collaborating with other departments and business units to ensure seamless operations. Through effective coaching and leadership, you’ll inspire teams to perform at their best and foster a culture of excellence, driving outstanding customer experiences across every gaming interaction.

About The Opportunity

You will oversee the smooth functioning of all gaming departments with a strong emphasis on operational performance, integrity, and exceptional service delivery. You’ll contribute strategic insight into departmental planning and continuous improvement initiatives, while ensuring unwavering adherence to compliance, security, and operational precision. The Senior Casino Manager is the senior operational authority onsite outside regular business hours so you will play a key role in coordinating and collaborating with other departments and business units to ensure seamless operations. Through effective coaching and leadership, you’ll inspire teams to perform at their best and foster a culture of excellence, driving outstanding customer experiences across every gaming interaction.

About You

With a background in leading gaming operations, you will bring a strategic mindset - capable of balancing day to day management with long term vision and planning. Your commitment to operational integrity is matched by a proactive approach to compliance and risk, ensuring a secure and seamless gaming experience. With exceptional communication and a collaborative leadership style, you will foster high performing teams and elevate employee engagement. You will share a deep passion for creating memorable guest experiences in a vibrant, entertainment driven setting.

What’s in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

• Free employee meals available at our employee restaurant
• Subsidised car parking and public transport tickets.
• Discounts available across SkyCity Adelaide venues.
• Discount health insurance, free flu vaccinations, skin checks and other health checks.
• Employee reward and recognition programs.
• Fantastic career and professional development opportunities.
• Access to Employee Assistance Program (EAP)

No recruitment agencies please.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.