Night Audit

InterContinental 62s Group plc; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Paid birthday leave

Hotel perks: accommodation and F&B

Enhanced parental leave

Proactive health days and flexible

Lifelong development program

IHG Career Milestone celebrations

Transfer of entitlements

Discount retail platform

Job summary

InterContinental 62s Group plc in Adelaide is seeking a Night Auditor to oversee overnight front desk services and ensure the accuracy of hotel financial records for the day, while delivering a seamless guest experience after hours. Shifts run 11:00 pm to 7:30 am, requiring strong customer service, auditing skills and knowledge of hotel systems.

RSA and Food Safety certificates are preferred, with availability for a 7-day overnight roster including weekends.

Qualifications

• Ability to interact with customers, colleagues and third parties while representing the hotel brand.
• Strong problem solving, organization and adaptability.
• Accounting and mathematics skills for accurate auditing and payment processing.
• Excellent written and verbal communication.
• Strong attention to detail and analytical skills.
• Knowledge of Opera is Highly Regarded.
• Driver's License preferred.
• RSA and Food Safety certificates.
• Willingness to work a 7-day overnight roster including weekends and public holidays.

Responsibilities

• Assist the Night Manager in preparing overnight reports and balance daily transactions.
• Process room charges, payments and cash handling following procedures.
• Check guests in and out and manage wake-up calls.
• Answer phones and handle overnight guest inquiries.
• Provide concierge services, room service, and guest requests as needed.
• Ensure guest and staff safety and security during overnight hours.

Skills

Customer interaction

Problem solving

Auditing

Attention to detail

Verbal communication

Opera knowledge

Driver's license

RSA certificate

Food safety certificate

Overnight roster

Tools

Opera PMS

Job description

Our hotels never sleep. So we are looking for a Night Auditor who shares our commitment to excellence and who thrives in a dynamic, guest-focused environment. you will be responsible for providing overnight front desk services and ensuring the accuracy of hotel financial records for the day. You will play a key role in delivering a seamless guest experience after hours while maintaining hotel operations, security, and service standards.

As a Night Auditor, your shift will start 11:00 pm and finish 7:30 am.

A little taste of your day-to-day

• Assisting the Night Manager in preparing overnight reports, balance the daily transactions and setting up for the day ahead.
• Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
• Checking guests in, out and managing any wake-up call requests
• Answering phones and dealing with overnight guest queries
• Performing other duties such as concierge services, room service and special guest requests
• Ensure safety and security of all guests and employees

What we need from you

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Ability to problem solve, stay organised and adapt in the moment.
• Accounting and mathematics skills for accurate auditing and payment processing
• Excellent written and verbal communication skills
• Strong attention to detail and analytical skills
• Knowledge of Opera is Highly Regarded
• Driver's License (Preferred)
• RSA and Food Safety Certificates
• Availability to work a 7-day overnight roster including weekends and public holidays.

What you can expect from us:

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:

• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG.
• Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and