New-Store Operations Leader (Retail)

Mecca; Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

World-class development via MECCAversy

Performance bonus program

Staff discount + product allowance

Parental Support Program

Job summary

MECCA Brands in Belconnen, ACT is seeking an experienced Operations Manager to lead the opening of a brand-new MECCA Belconnen store on a full-time basis. You will establish operational routines, stock processes and visual standards from day one, while building a capable leadership team.

You will work closely with the Store Manager and Leadership Team to ensure smooth operations, exceptional customer experience, and delivery of MECCA magic on the shop floor.

Qualifications

• Experience in leading a retail operations team in a high-volume environment.
• Strong understanding of stock control, inventory audits and stock accuracy.
• Proven ability to coach and develop a team to deliver exceptional customer experiences.

Responsibilities

• Lead the operations function of the brand-new MECCA Belconnen store, establishing seamless processes and ways of working from day one.
• Lead and develop your Operations team through coaching, mentoring and regular feedback, building confidence and capability.
• Own stock management processes, ensuring incoming stock is received, processed and maintained efficiently and accurately.
• Manage and audit stocktakes, maintaining strong inventory accuracy and operational standards.
• Manage and execute monthly visual merchandising and promotional setups, ensuring the store consistently looks exceptional.
• Partner with the Store Manager and Store Leadership Team to identify operational opportunities and continuously improve store performance.
• Ensure operational processes support an exceptional customer experience and allow the shop floor team to deliver MECCA magic.
• Engage and motivate your team to meet KPIs and uphold MECCA's values.
• Maintain a high level of operational discipline, attention to detail and compliance across the store.

Skills

Retail operations

Team leadership

Stock management

Visual merchandising

Process improvement

Education

Bachelor's degree in Business or Retail Management

Tools

POS systems

Job description

MECCA Brands in Belconnen, ACT is seeking an experienced Operations Manager to lead the opening of a brand-new MECCA Belconnen store on a full-time basis. You will establish operational routines, stock processes and visual standards from day one, while building a capable leadership team.

You will work closely with the Store Manager and Leadership Team to ensure smooth operations, exceptional customer experience, and delivery of MECCA magic on the shop floor.