Network Support Engineer: UniFi & Cisco Expert

Global Vision Recruitment; Sydney; On-site; AUD 82,000 - 87,000; Full time

Job summary

DP Computing is seeking a Network Support Specialist to join our expanding Australian IT services team. The role covers hands-on IT infrastructure installation, configuration and ongoing support for client networks in Sydney and Adelaide.

You will work with Ubiquiti UniFi and Cisco technologies, maintain security configurations, monitor performance and implement improvements while documenting procedures and reports.

Qualifications

• 1+ year of professional network administration experience.
• Hands-on with Ubiquiti UniFi networking solutions.
• Practical knowledge of Cisco networking technologies.
• Networking, wireless, security and performance optimisation.
• Experience installing, configuring and troubleshooting network hardware and infrastructure.

Responsibilities

• Install, configure, maintain and troubleshoot IT infrastructure, including servers, network racks, routers, switches, firewalls and wireless access points.
• Administer and support Ubiquiti UniFi and Cisco networks, including VLANs, gateways, wireless controllers and network security configurations.
• Monitor and optimise network performance, connectivity, bandwidth, reliability and security.
• Perform network upgrades, firmware updates, software patches, backups and preventative maintenance.
• Implement network security measures, including firewalls, intrusion detection and access controls, and address vulnerabilities.
• Assess network requirements, troubleshoot faults and implement improvements, including QoS.
• Maintain network diagrams, configuration records, equipment inventories, software licences and technical documentation.
• Develop procedures and prepare reports on network performance, security incidents and recommended improvements.
• Collaborate with technical teams, vendors and service providers on system integration, equipment procurement, technical issues and service contracts.
• Research emerging networking technologies and assist with network planning and pilot projects.

Skills

Networking

IT infrastructure

Problem solving

Communication

Team collaboration

Education

Related IT/Networking degree

Tools

Ubiquiti UniFi

Cisco networking

Job description

DP Computing is seeking a Network Support Specialist to join our expanding Australian IT services team. The role covers hands-on IT infrastructure installation, configuration and ongoing support for client networks in Sydney and Adelaide.

You will work with Ubiquiti UniFi and Cisco technologies, maintain security configurations, monitor performance and implement improvements while documenting procedures and reports.