Network Security Engineer: Fortinet & Palo Alto Expert

CyberCX; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Flexible Work Arrangements

Structured career development program

Local and international career-opps

Family Inclusive Workplace™

Job summary

Accenture in Brisbane is seeking a Security Engineer – Network Security to join our Managed Security Engineering team. You will support secure, reliable customer network environments across a managed services model and work on Fortinet and Palo Alto platforms.

You will handle day-to-day operations, incidents, changes, and improvements while collaborating with customers and internal teams to ensure high service levels and robust security postures.

Qualifications

• Hands-on experience with Fortinet FortiGate and/or Palo Alto Networks.
• Strong understanding of routing, switching, NAT, VPN/IPsec, DNS.
• Experience troubleshooting network and security issues in live production environments.
• Ability to work methodically to isolate firewalls, routing, network or application issues.
• Experience performing firewall changes, upgrades and maintenance.
• Exposure to FortiManager, FortiAnalyzer or Panorama.
• Experience supporting incidents and service requests in an operational environment.
• Strong customer and stakeholder communication skills.
• Ability to work independently with escalation when needed.
• Experience in managed services, MSP or multi-customer environments.

Responsibilities

• Support and maintain customer network security environments across Fortinet and Palo Alto platforms.
• Investigate and resolve firewall, VPN, routing, switching and connectivity issues.
• Troubleshoot problems across: firewall policies, NAT, IPsec and remote access VPNs, routing, switching, DNS and general network connectivity.
• Perform scheduled configuration changes, upgrades and maintenance across production environments.
• Support FortiGate and Palo Alto firewalls and FortiManager, FortiAnalyzer and Panorama.
• Respond to operational incidents, including higher-priority P1/P2 issues where required.
• Complete regular environment health checks and identify issues before they impact customers.
• Support firewall policy reviews, optimisation and security improvements.
• Work with customers, internal teams and vendors to resolve technical issues.
• Maintain accurate technical documentation and operational records.
• Follow incident, request, problem and change management processes.
• Contribute to service improvement and automation opportunities.
• Participate in an after-hours on-call roster as part of the wider engineering team.

Skills

Networking fundamentals

Firewall configuration

VPN/IPsec troubleshooting

Customer-focused communication

Tools

FortiManager

FortiAnalyzer

Panorama

Job description

Accenture in Brisbane is seeking a Security Engineer – Network Security to join our Managed Security Engineering team. You will support secure, reliable customer network environments across a managed services model and work on Fortinet and Palo Alto platforms.

You will handle day-to-day operations, incidents, changes, and improvements while collaborating with customers and internal teams to ensure high service levels and robust security postures.