Network Operator

Transurban; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working options

Leave options

Job summary

Transurban in Sydney is seeking a casual Network Operator to work in busy control rooms, monitoring traffic flow, redirecting traffic, and coordinating response teams to keep our roads safe. You’ll stay calm and alert as you manage incidents and communicate critical information.

You will work with CCTV, automated detectors and traffic management systems, collaborating with field staff and emergency services, and creating incident and traffic management plans for efficient road operation.

Qualifications

• Experience in a monitoring centre or operational environment.
• Computer smart and analytical, with interest in new technology and systems.
• Organised, efficient and decisive in prioritising tasks while juggling multiple duties.
• Experience writing reports with relevant details to support operations.

Responsibilities

• Monitor and manage traffic on open roads and tunnels using control systems.
• Familiarity with CCTV, height detectors and incident detection systems.
• Coordinate with field staff and emergency services to respond to incidents.
• Create and implement Traffic Management plans to improve safety and efficiency.
• Collate real-time road condition information for stakeholders, media and customers.

Skills

Monitoring experience

Analytical mindset

Shift work

Tools

CCTV systems

Traffic management software

Incident detection systems

Job description

12-month casual position, based in Sydney. This role requires full availability, including weekends and public holidays, as the roads we manage operate 24/7.

About the role

We’re seeking for a casual Network Operator to work in our busy control rooms, redirect traffic flow, coordinate response teams, and relay critical info to keep our roads safe, all while remaining naturally composed and alert at all times. You’ll join an innovative team, who tirelessly monitor the flow of the traffic with an eagle eye and respond with lightning speed in the event of incidents, both big and small.

Day‑to‑day, you will:

• Work with different control systems to monitor and manage traffic on both open roads and in tunnels
• Automated Height Detectors, Road Management systems, CCTV , Automatic Incident Detection Systems – these are just some of the things you will get to know like the back of your hand
• Work collaboratively with field staff, Emergency Service and your team, you will act swiftly to respond to incidents to contain the event and keep everyone safe
• Incident Management and Traffic Management plans will become second nature to you, you will create these with ease to ensure our roads run more efficiently and safely when things don’t go to plan
• Collate real‑time info on road conditions for our stakeholders, the media and our customers, so there are no surprises when they use our roads
• Understand the importance of rigorous knowledge of traffic management policies, practices and procedures, including operational systems.

This role will suit someone with a curious mind and transferable skills and experiences, including:

• Experience in a monitoring centre or operational environment
• Computer smart and analytical, you’re fascinated with new technology and systems - you like to jump in the deep end
• Organised, efficient and decisive in prioritising the tasks that count, all while juggling multiple tasks
• Experienced in writing reports and you know which important details to include so the operation runs smoothly
• Shift work’s your thing, you’ve done it before and you like it – our roads are open 24/7.

If you meet some of these requirements, but not all, we encourage you to submit your application.

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio‑economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [e-mail].

Job Type: Contingent - Position Managed

Closing Date: 04-Oct-2026 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting. Primary Location: South West & M5 Corridor Sydney NSW

Transurban is driven by bringing people and places closer. The roads we plan, build, operate and maintain make communities stronger, across North America and Australia. Together, we’re building a future that marries traditional infrastructure with emerging technology. We’re making roads ready for driverless cars and predicting accidents before they happen. We’re getting people where they’re going. And we’re doing it faster, smarter and safer, every last one of us.