24/7 Traffic Control Operator – Incident Response

Transurban; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working options

Leave options

Job summary

Transurban in Sydney is seeking a casual Network Operator to work in busy control rooms, monitoring traffic flow, redirecting traffic, and coordinating response teams to keep our roads safe. You’ll stay calm and alert as you manage incidents and communicate critical information.

You will work with CCTV, automated detectors and traffic management systems, collaborating with field staff and emergency services, and creating incident and traffic management plans for efficient road operation.

Qualifications

• Experience in a monitoring centre or operational environment.
• Computer smart and analytical, with interest in new technology and systems.
• Organised, efficient and decisive in prioritising tasks while juggling multiple duties.
• Experience writing reports with relevant details to support operations.

Responsibilities

• Monitor and manage traffic on open roads and tunnels using control systems.
• Familiarity with CCTV, height detectors and incident detection systems.
• Coordinate with field staff and emergency services to respond to incidents.
• Create and implement Traffic Management plans to improve safety and efficiency.
• Collate real-time road condition information for stakeholders, media and customers.

Skills

Monitoring experience

Analytical mindset

Shift work

Tools

CCTV systems

Traffic management software

Incident detection systems

Job description

Transurban in Sydney is seeking a casual Network Operator to work in busy control rooms, monitoring traffic flow, redirecting traffic, and coordinating response teams to keep our roads safe. You’ll stay calm and alert as you manage incidents and communicate critical information.

You will work with CCTV, automated detectors and traffic management systems, collaborating with field staff and emergency services, and creating incident and traffic management plans for efficient road operation.