Network Logistics Manager - SA/NT/WA

Woolworths Group; Adelaide; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Sonder support program

Flexible leave policy

Team discounts

Salary sacrifice options

Job summary

Woolworths Group at Gepps Cross, SA, is seeking a Network Logistics Manager to lead Woolworths Online deliveries across SA, NT and WA. You will partner with store leadership, operations, IT, logistics, and 3PL providers to deliver exceptional service.

In this hybrid role, you will optimise delivery windows, co-ordinate carrier performance, and help shape network planning while travelling to stores and sites as required.

Qualifications

• Retail, logistics or supply chain experience in FMCG or e-commerce.
• Strong communication and negotiation skills with 3PL accountability.
• Ability to analyse operational data and drive improvements.

Responsibilities

• Direct day-to-day Woolworths Online delivery operations across SA, NT and WA.
• Manage and support 3PL carriers to ensure contract compliance, safety standards, and customer experience.
• Support delivery and customer initiatives across fleet stores and growing Network of eCom fulfillment centres.
• Work with state operational and transport teams to manage store capacity, volume, and future network planning.
• Support the national eComX strategy across operations to maintain consistent messaging and efficiency.
• Optimize network performance by adjusting delivery windows and geographic store mapping.
• Travel for regular store and site visits to analyse operational data and drive improvements.

Skills

Retail operations

FMCG experience

E-commerce

Logistics

Tools

Excel

Routing systems

PowerPoint

Google Workspace

Job description

Fuel your drive with a company vehicle and the flexibility of a hybrid work balance

Set your launchpad at our Gepps Cross, SA hub

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

The role of Network Logistics Manager owns the day to day management of Woolworths Online deliveries across the state. This requires a logical thinker with a customer-first attitude who can collaborate with store leadership, operational teams, IT, logistics, and external stakeholders like customers and 3PL carriers to deliver exceptional, efficient service.

What You’ll Do

• Direct day-to-day Woolworths Online delivery operations across SA, NT and WA, reviewing and improving key metrics alongside store and operational teams.
• Manage and support 3PL carriers to ensure contract compliance, safety standards, Woolworths policy adherence, and a best-in-class customer experience.
• support delivery and customer initiatives across fleet stores and growing Network od eCom fulfillment centres
• Work with state operational and transport teams to manage store capacity, volume, and future network planning.
• Support the national eComX strategy across operations to maintain consistent messaging for key deliverables, efficiency, smart growth, and safety.
• Optimise network performance by adjusting delivery windows and geographic store mapping to fix issues with on-time delivery, drop costs, and capacity shifts.
• Travel for regular store and site visits to analyse operational data, drive store and driver process improvements, and manage 3PL carrier performance.

What You’ll Bring

• Proven retail operational experience in FMCG, e-commerce, logistics, or supply chain environments.
• Strong communication and negotiation skills with a track record of building trust and driving 3PL accountability.
• Proficiency in Excel, routing systems, PowerPoint, GoogleSuite, and interpreting operational data for actionable insights.
• A continuous-improvement, solutions-driven leadership style with a customer-first mindset.
• Excellent organisational and time management capabilities to thrive in a fast-paced environment.
• Flexibility to travel for field visits and participate in an on-call rotation.

What you’ll experience

• A global business with endless career possibilities around every corner and across every discipline, with valuable exposure to a vast and exciting business network.
• Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.
• A progressive and competitive leave policy that gives you more space for what matters to you.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.