Network Logistics & Device Configuration Specialist

Vocus; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts on energy & mobile services

Extensive leave options including sick

Study assistance and development

Job summary

Vocus, a leading Australian network solutions provider, is seeking a Logistics Specialist to support the staging, configuration and dispatch of network hardware for customer installations in Baulkham Hills, NSW. You will be the point of contact for incoming deliveries and stock accuracy, collaborating with internal teams to ensure timely configurations and accessories are included.

You will stage, configure, test and dispatch devices, maintain inventory systems and manage SD-WAN licenses, with

Qualifications

• Experience configuring and provisioning network devices (routers, switches).
• Experience using ticket systems such as Jira.
• Ability to configure and troubleshoot devices via console commands.
• Experience with licensing platforms (Meraki, Fortinet, Cisco).
• Strong attention to detail and IT fundamentals.

Responsibilities

• Stage hardware and prepare for dispatch.
• Configure and test multiple device types.
• Update inventory and operational systems.
• Receive and dispatch stock daily.
• Manage stock levels and licensing inventory.
• Troubleshoot hardware and configuration issues.

Skills

Network device configuration

Ticket management (Jira)

Device troubleshooting via console

SD-WAN knowledge

Terra Term familiarity

Attention to detail

Tools

Meraki licensing

Fortinet

Cisco

Terra Term

Job description

Job Description

12 Brookhollow Ave, Baulkham Hills NSW 2153, Australia

Posted Thursday 27 August 2026 at 2:00 pm

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for apassionateteam player whoaligns with our valuesand culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

About the role

Logistics specialists play a key role in all customer device installations: facilitating the staging, configuring, processing and dispatch of network hardware as per ticket and customer requirements.

Logistics officer will be the point of contact for all incoming deliveries and ensure stock database remains up to date and accurate.

Responsible for receiving and dispatching daily, managing stock levels along with licensing inventory management.

Collaboration with internal teams is essential to ensure the timely configurations is applied and any essential accessories are included.

What you'll be doing day-to-day

• Stage hardware prior to dispatch
• Configuration and testing of multiple device types.
• Update Inventory & Operational Systems as required.
• Receiving
• Dispatching
• Stock Management
• SD WAN License management
• Quality Assurance
• Remodeling configurations
• Troubleshoot hardware and configuration issues

What you'll bring to the role

• Experience with configuring and provisioning network devices, including routers, switches and network units
• Experience in using ticket management systems, such as Jira or similar
• Ability to perform device configuration and troubleshooting using console commands
• Experience working with licensing platforms, including Meraki, Fortinet and Cisco
• Strong attention to detail
• General knowledge of IT hardware, networking concepts and infrastructure technologies
• Familiar with Terra Term and other configuration software
• Basic understanding of SD WAN networks.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job — it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.