Network Field Technician

EOS; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

EOS IT Solutions in Sydney is seeking a Network Field Technician to join our Global Network team. You will support Project Management and Network Engineering to deploy networking hardware for global customers and deliver best-in-class service.

You will travel to customer sites across the APAC region and collaborate with engineers on design, implementation, and problem resolution, including site surveys and wifi assessments. Strong communication and problem-solving skills are essential.

Qualifications

• 2+ years network deployment experience and/or Data Centre experience.
• CCNA/JPNA/CompTIA preferred.
• Willingness to travel to APAC/global customer sites.

Responsibilities

• Install network hardware, components and cabling.
• Troubleshoot and resolve cabling, copper and fibre issues.
• Inspect copper and fibre lines to standards.
• Rack and stack networking gear in data centres.
• Provide technical support across communication channels.
• Collaborate with network engineers and project managers.
• Assist design, implement and resolve network problems.
• Survey sites including MDF/IDF readiness and power/cooling.
• Conduct Pre and Post Wifi surveys using standard tools.

Skills

Networking hardware

Routers

Switches

Copper testing

Fiber optics

Rack & stack

Port maps

Problem solving

Travel readiness

Team collaboration

Education

CCNA / JNCIA / CompTIA

Tools

Cisco

Juniper

Aruba

Job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION

We have an immediate opening for a highly motivated, collaborative and committed individual to fill our Network Field technician position within our Global Network team. The Network Technician will support the Project Management and Network Engineering team to carry out a best in class service in the deployment of networking hardware for Global customers.

PLEASE NOTE:

This position is not based at company premises and will require travel to various customer sites around the APAC region. (Must be based in Sydney)

KEY DUTIES AND RESPONSIBLITIES

• Installing network hardware, components and cabling.
• Trouble shooting and resolving issues with network cabling, copper and fibre.
• Inspecting and testing copper and fibre optic lines to ensure they adhere to industry standards.
• Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.
• Ability to provide technical support through various means of communication.
• Collaborate easily with network engineers and project managers.
• Assisting network engineers with network design, implementation and problem resolution.
• Be able to cable networking rooms and racks to data centre cabling requirements and standards.
• Create site survey reports on MDF and IDF readiness including power & cooling and rack status.
• Perform both Pre and Post Wifi surveys using industry standard software and equipment.
• Meet quality, productivity, turnaround time and other expectations.
• Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder.

The job description should not be regarded as restrictive or definitive but as a broad guide to the demands of the position.

KEY REQUIREMENTS

• Good experience of networking hardware - routers, servers, switches, PDU’s, copper termination/testing and fibre optic cabling/testing.
• Hands on experience with major manufacturers of routers, switches and wireless.
• Excellent organizational, interpersonal, time management, written and oral communication skills.
• Ability to read technical network diagrams, schematics and port maps
• Ability to interpret rack build layouts and bills of materials
• Good understanding of networking concepts and a desire to build skills in this area
• Candidate must be able to lift up to 50 pounds
• Excellent analytical, problem-solving skills and strong attention to detail.
• Ability to diagnose basic technical problems and find the root cause.
• Ability to work in fast paced dynamic environment
• Previous years’ experience in Network Engineering Deployments for large-scale networks in a corporate environment.
• Must be available to work outside of normal business hours
• Must be available to travel to various customer sites globally

EXPERIENCE LEVEL

2+ years Network deployment experience and/or Data Centre Experience

EDUCATION

Preferred CCNA / JNCIA/ CompTIA

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDAPAC