NDIS Support Coordinator

East Arnhem Regional Council; Nhulunbuy; Presencial; AUD 96.000 - 102.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Six weeks annual leave

Leave loading 17.5%

Professional development opportunities

Annual salary reviews

Collaborative workplace culture

Descripción de la vacante

East Arnhem Regional Council is seeking two experienced NDIS Support Coordinators to join our Darwin team. You will help participants implement NDIS plans, connect with services, and monitor plan utilisation to achieve meaningful outcomes.

A Certificate IV in Individual Support and NDIS experience are required, with strong stakeholder engagement and data systems proficiency. You will work collaboratively, maintain audit-ready records, and participate in ongoing training within a supportive,

Formación

• Certificate IV in Individual Support (Aged Care and/or Disability) or equivalent.
• NDIS Support Coordination experience.
• Strong knowledge of NDIS rules, pricing, reviews, and reporting.
• Excellent time management and ability to handle priorities.
• Clear communication and stakeholder engagement abilities.
• Detail-oriented, independent or team work capability.
• MS Office proficiency (Word, Excel, Outlook).
• Valid C Class drivers licence and NDIS checks.

Responsabilidades

• Create, manage, and maintain participant plans and budgets in NDIS systems.
• Build relationships with participants, providers, and health professionals.
• Coordinate service agreements, quotes, invoices, and reviews.
• Maintain audit-ready records per NDIS Practice Standards.
• Conduct quarterly audits and support quality improvements.
• Monitor plan utilisation, pricing, billing, and outcomes.
• Maintain NDIS systems (PRODA, PACE, etc.) and ensure data integrity.
• Collaborate with Aged Care/Disability staff to align supports with plans.
• Prepare reports and support the Support Coordination Manager.
• Participate in training, development, and WHS initiatives.

Conocimientos

Organisational skills

Time management

Communication skills

Stakeholder engagement

MS Office

Educación

Certificate IV in Individual Support (Aged Care/Disability)

Herramientas

PRODA

PACE

Astalty

eNDIS

eTools

Descripción del empleo

• Make a real difference (be a part of a council)
• Build valuable experience
• Join a supportive, purpose-driven team

NDIS Support Coordinator Council is seeking two experienced NDIS Support Coordinators to join our Darwin team. In this rewarding role, you will support participants to navigate their NDIS plans, connect with services, and achieve their goals while making a positive difference in their lives. Join a collaborative and purpose-driven team committed to delivering meaningful outcomes for the community. We have Two Positions Available for this role.

What you’ll do:

• Create, manage, and maintain participant plans and budgets within relevant systems and databases in accordance with funded NDIS supports.
• Build and maintain positive relationships with participants, service providers, allied health professionals, and other stakeholders.
• Coordinate service agreements, quotes, invoices, plan reviews, and related documentation.
• Maintain accurate, audit-ready records in accordance with NDIS Practice Standards and compliance requirements.
• Conduct quarterly internal compliance audits and contribute to continuous quality improvement initiatives.
• Monitor participant plan utilisation, pricing, billing, and service delivery outcomes.
• Maintain and utilise NDIS systems, including PRODA, PACE, Astalty, eNDIS, and eTools, ensuring data accuracy and integrity.
• Collaborate with Aged Care and Disability Services staff to ensure participant supports align with approved NDIS plans.
• Prepare reports and provide administrative support to the Support Coordination Manager.
• Participate in ongoing training, professional development, and workplace health and safety initiatives.

What We’re Looking For:

• A minimum Certificate IV in Individual Support (Aged Care and/or Disability), or a comparable qualification.
• Demonstrated experience in NDIS Support Coordination.
• Strong knowledge of the NDIS, including reasonable and necessary criteria, plan reviews, Quality and Safeguards requirements, mandatory reporting obligations, and the NDIS Pricing Arrangements.
• Well-developed organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• Excellent communication and stakeholder engagement skills.
• Strong attention to detail and the ability to work both independently and as part of a team.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• A current C Class Driver Licence.
• A current NDIS Worker Screening Clearance and NDIS Orientation Certificate, or the ability to obtain and maintain them.

Desirable

• Current First Aid and CPR certification, or willingness to obtain.
• Additional relevant qualifications.
• Experience living and/or working in remote Australian First Nations communities.
• Strong cross-cultural awareness and understanding of issues affecting Aboriginal and Torres Strait Islander peoples.

What You’ll Get

• Salary package of $96,200 - $102,058.97 per annum (excluding superannuation) .
• Six weeks annual leave plus 17.5% leave loading .
• Annual salary reviews under the Enterprise Agreement.
• A collaborative and supportive workplace culture.
• Ongoing professional development opportunities.
• The opportunity to contribute to meaningful outcomes for individuals, families, and communities across the region.

Employment is subject to a Criminal History Check and an NT Working with Children Clearance. Travel to remote communities will be required.

East Arnhem Regional Council is an Equal Employment Opportunity employer and strongly encourages applications from Aboriginal and Torres Strait Islander peoples.

Applications close: 29 November 2026