NDIS Support Coordinator

Skye's The Limit Support Services; Adelaide; Vor Ort; AUD 39.000 - 50.000; Vollzeit

Zusammenfassung

Skye’s The Limit Support Services is a values-driven organisation in Adelaide that supports NDIS participants through person-centered planning and coordinated services. This casual/subcontracting role focuses on coordinating supports, advocating for participants, and maintaining detailed case records in collaboration with families and providers.

The role requires strong communication, case-management experience, and knowledge of NDIS processes, with a focus on building trusting relationships and

Qualifikationen

• Minimum 2 years of experience as a support coordinator.

Aufgaben

• Coordinate and monitor supports for NDIS participants.
• Maintain accurate case records and documentation.
• Advocate for participants to achieve goals.
• Hold regular meetings with participants and networks.
• Liaise with service providers to arrange supports.
• Problem-solve barriers to service delivery.
• Provide ongoing guidance and build relationships.
• Respect participants' rights, choices and preferences.

Kenntnisse

Interpersonal skills

Communication skills

Case management

Customer service

NDIS knowledge

Digital record-keeping

Time management

Team collaboration

Ausbildung

Social work / community services qualification

Tools

NDIS portals

Digital record-keeping systems

Jobbeschreibung

Company Description

Skye’s The Limit Support Services is a values-driven organisation that welcomes individuals who are passionate, skilled, and committed to bringing kindness and happiness to the community. The team works collaboratively to encourage and support one another in making positive changes in people’s lives. The organization provides a safe and supportive space for NDIS participants to share their stories, set goals, and work towards a better life. Skye’s The Limit Support Services is focused on person-centered support and believes in making a meaningful difference together.

Role Description

This is a casual or subcontracting Support Coordinator role based in the Greater Adelaide Area. The Support Coordinator will assist NDIS participants to understand and implement their NDIS plans, linking them with appropriate services and supports. Daily tasks include coordinating and monitoring supports, maintaining accurate case records, and advocating for participants to achieve their goals. The role involves regular meetings with participants and their networks, liaising with service providers, and problem-solving any barriers to service delivery. The Support Coordinator will also provide ongoing guidance, build strong relationships, and ensure that participants’ rights, choices, and preferences are respected.

Qualifications

Minimum 2 years of experience as a support coordinator

• Strong interpersonal skills and the ability to build trusting, respectful relationships with participants, families, and service providers.
• Excellent communication skills, including clear verbal communication, professional writing, and active listening.
• Experience with case management, including coordinating services, maintaining documentation, and monitoring progress toward goals.
• Customer service skills and a client-focused approach, ensuring responsive and empathetic support to NDIS participants.
• Ability to provide basic technical support related to NDIS systems, online portals, and digital record-keeping.
• Knowledge of the NDIS framework, person-centered practice, and safeguarding responsibilities.
• Relevant qualification in social work, community services, disability support, or a related field, or equivalent experience.
• Demonstrated ability to work both independently and as part of a multidisciplinary team, with sound time management and organizational skills.
• Current driver’s license, NDIS Worker Screening Check, and any other required clearances for disability services in South Australia.