NDIS Safeguards & Incident Compliance Coordinator

St Jude's Health Care Services; Perth; On-site; AUD 85,000 - 105,000; Full time

Job summary

St Jude's Health Care Services is seeking an NDIS Safeguards Coordinator to ensure NDIS Quality & Safeguards compliance. You will lead incident processes, support behaviour protection, and drive improvements across services from our West Perth office with travel to disability sites.

The role requires knowledge of NDIS Practice Standards, investigations and safeguarding, plus strong communication with stakeholders. Relevant experience in disability or healthcare is essential.

Qualifications

• Relevant qualification and at least two years’ experience in a similar role within the disability services, community or healthcare sector.

Responsibilities

• Monitor and review customer incidents for accuracy, compliance, and timely follow‑up.
• Identify and manage reportable incidents in line with NDIS requirements.
• Conduct and support investigations into serious incidents.
• Provide guidance and training to managers and frontline teams.
• Analyse trends, identify risks, and recommend preventative actions.
• Escalate safeguarding and compliance concerns as required.
• Coordinate reporting and ensure compliance with legislative requirements.
• Prepare regular compliance reports and support Quality Assurance processes.

Skills

NDIS standards

Investigation

Incident management

Behaviour support

Stakeholder engagement

Attention to detail

Education

Disability sector qualification

Job description

St Jude's Health Care Services is seeking an NDIS Safeguards Coordinator to ensure NDIS Quality & Safeguards compliance. You will lead incident processes, support behaviour protection, and drive improvements across services from our West Perth office with travel to disability sites.

The role requires knowledge of NDIS Practice Standards, investigations and safeguarding, plus strong communication with stakeholders. Relevant experience in disability or healthcare is essential.