NDIS Local Area Coordinator

Uniting; Tamworth Regional Council; Hybrid; AUD 92,000 - 106,000; Full time

Benefits offered by this job

Tax-free salary packaging up to $15,9k

Meal & entertainment card up to $2,650

Referral bonus

Paid travel entitlements

Rostered Day Off (RDOs)

Staff discounts & cash backs

Training and mentoring

Job summary

Uniting NSW.ACT is seeking Expressions of Interest for a Local Area Coordinator in Tamworth to support people with disabilities to navigate the NDIS, link to services and help build their plans.

You will work with participants to explore options, gather information for plans, and assist across stages of the pathway; hybrid work with two days at home, with a SCHADS starting point of 401 $92k per year plus salary packaging and super.

Qualifications

• Excellent people skills with a focus on customer service and clear communication.
• Background in disability or NDIA knowledge, with lived experience welcomed.
• Ability to manage multiple responsibilities or targets efficiently and meet service delivery deadlines.

Responsibilities

• Link participants to community and NDIA-funded services and help navigate the NDIS.
• Guide participants in options and assist with development of their NDIS plans.
• Undertake other duties as directed by the Service Area Leadership Team.

Skills

Customer service

Communication

Time management

Multitasking

KPI driven

Empathy

Job description

Seeking Expressions of Interest from passionate and driven professionals to join our NDIS Local Area Coordination (LAC) team in Tamworth!

• Full-Time Permanent opportunities (38 hours per week)
• Work-from-home flexibility of 2 days per week
• Starting from SCHADS 401 $92k per year plus Salary packaging up to $18,550 (less tax) plus Super

What you’ll be doing in this role

As a Local Area Coordinator, you would be using your people skills, ability to multitask and move with changes rapidly to assist participants to be linked to and navigate the NDIS. You Will guide participants in their options to make informed choices while gathering information for the development of their NDIS plans to help further build capacity. LACs also support NDIS participants in exploring ways to achieve their goals and help them understand how the funding in their plan works

Your work will include:

• Supporting people with disabilities, their families and carers by providing linkage and referrals to community and Mainstream Services and/or services funded by the NDIA’s Grant programs
• With hands-on NDIS and Uniting training, you will develop a thorough understanding of how to best support NDIS participants through the various stages of their pathway
• Undertake other duties as requested by the Service Area Leadership Team consistent with the general nature and responsibilities of the position

Who we’re looking for

• Someone with great people skills, customer service, excellent communication and time management skills.
• Background with Disability, understanding of a Local Area Coordinator and NDIS knowledge or with Lived Experience.
• Successfully manage multiple responsibilities or experience with high KPI-driven work or targets or caseloads with efficiency and meet service delivery deadlines.
• You’ll be adaptable, empathetic, and resourceful and be able to live Uniting’s everyday values of being compassionate, respectful, imaginative, and bold.

Even Better:

• Individuals with lived experience of disability.

What we offer you

• Tax-free salary packaging entitlements of up to $15,900 per year (visit https://accesspay.com.au/ for more information).
• Tax-free salary packaged meal & entertainment card of up to $2,650 per year
• Referral bonus can be generously rewarded for referring a friend who joins Uniting.
• Paid travel entitlements
• RDOs (Rostered Day Off)
• Staff discounts and cash backs programs with major retailers
• Hands on training, career development and mentoring with a leading provider

What to expect

Please know that employment with Uniting requires:

• A National Police Check
• Reference checks
• Working with Children Check
• NDIS Working Check
• Other pre-employment screenings

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, well-being and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve