NDIS Client Relationships & Growth Lead

My Own Care; Adelaide; On-site; AUD 69,000 - 115,000; Full time

Benefits offered by this job

Company car

Car allowance

Phone

Laptop

Job summary

My Own Care (MOC) is seeking a Client Relationship and Business Development Manager to drive growth in the NDIS space from Joslin, South Australia. This full-time role focuses on expanding the client base, strengthening referral networks, and ensuring high-quality participant engagement in line with NDIS requirements.

You will cultivate trusted relationships with Support Coordinators, LACs, guardians, plan managers and allied health professionals; oversee onboarding, care planning and service

Qualifications

• Minimum 3+ years of experience in the NDIS sector.
• Strong understanding of NDS framework and compliance requirements, incident management, and reporting protocols.
• Excellent administrative, time management and organisational skills.
• Must have (or be willing to obtain) an NDIS Worker Screening Check, Working with Children Check, and a valid Australian Driver’s Licence.

Responsibilities

• Drive growth by identifying new business opportunities and expanding participant intake.
• Develop and maintain relationships with Support Coordinators, LACs, guardians, plan managers, Allied Health professionals and community organisations.
• Represent My Own Care at community forums and industry engagements to raise brand visibility.
• Ensure service delivery aligns with NDIS requirements and quality standards.
• Onboard new participants and coordinate supports; monitor outcomes and satisfaction.

Skills

NDIS industry knowledge

Relationship management

Communication skills

Job description

My Own Care (MOC) is seeking a Client Relationship and Business Development Manager to drive growth in the NDIS space from Joslin, South Australia. This full-time role focuses on expanding the client base, strengthening referral networks, and ensuring high-quality participant engagement in line with NDIS requirements.

You will cultivate trusted relationships with Support Coordinators, LACs, guardians, plan managers and allied health professionals; oversee onboarding, care planning and service