NDIS Client Relations & Admin Specialist

Connect2Care; Perth; On-site; AUD 45,000 - 60,000; Full time

Job summary

Connect2Care in Perth is seeking a client relations assistant to sit within our client relations team. You will assist with stakeholder support, client queries and intake, and work closely with therapy staff to ensure high-quality service delivery and efficient administrative tasks.

The role combines practice administration with assisting therapists in managing client relationships with key stakeholders of the NDIS.

Qualifications

• WWCC/Blue Card and/or equivalent check may be required.
• NDIS Worker Screening Check.
• COVID-19 vaccination evidence or valid exemption.
• Police Check and International Police Check (if lived overseas).
• High IT literacy with experience in Microsoft Office 365.

Responsibilities

• Assist with key stakeholders, client queries, and intake.
• Work closely with therapy staff to ensure optimal service delivery.
• Support administrative tasks and manage client relationships with NDIs stakeholders.

Skills

Strong communication

Customer service

Organised and proactive

Team player

Person-centred support

Tools

Microsoft Office 365

Job description

Connect2Care in Perth is seeking a client relations assistant to sit within our client relations team. You will assist with stakeholder support, client queries and intake, and work closely with therapy staff to ensure high-quality service delivery and efficient administrative tasks.

The role combines practice administration with assisting therapists in managing client relationships with key stakeholders of the NDIS.