NDIS Admin Pro: Multi-Site Casual Support

Optimum Health Solutions; Sydney; On-site; AUD 60,000 - 80,000; Part time

Job summary

Optimum Health Solutions is seeking experienced NDIS Administration Support professionals to join our Liverpool Clinic in a casual capacity, with full-time hours available across five days per week. Immediate start is available, with pathways to permanent employment for high performers.

You will work with clinicians, practice managers, and the central administration team to ensure smooth end-to-end NDIS processes across a multi-site environment, handling intake, plan management, payment claims,

Qualifications

• Demonstrated, hands-on experience in NDIS administration.
• Proven experience using PRODA and NDIA payment claiming systems.
• Strong capability in managing claim rejections, payment discrepancies, and collections.
• High level of accuracy and attention to detail when working with high-volume NDIS data.
• Well-developed written and verbal communication skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• A calm, solutions-focused approach to problem solving within a compliance-driven environment.

Responsibilities

• End-to-end NDIS administrative support, including participant intake and plan management
• NDIA payment claiming, reconciliation, and investigation of payment discrepancies
• Use of PRODA and NDIS systems to manage claim submissions and resolve rejections
• Liaising with participants, plan managers, and internal teams to resolve enquiries
• Providing professional, timely client service via phone and email
• Supporting front-of-house operations within a busy allied health setting
• Contributing to the effective operation of a multi-location, multi-discipline practice

Skills

NDIS administration

Payment reconciliation

Data accuracy

Communication

Tools

PRODA

NDIA payment systems

Job description

Optimum Health Solutions is seeking experienced NDIS Administration Support professionals to join our Liverpool Clinic in a casual capacity, with full-time hours available across five days per week. Immediate start is available, with pathways to permanent employment for high performers.

You will work with clinicians, practice managers, and the central administration team to ensure smooth end-to-end NDIS processes across a multi-site environment, handling intake, plan management, payment claims,