NCIS Technical Lead

Department of Justice and Community Safety, Victoria; City of Melbourne; On-site; AUD 116,000 - 141,000; Full time

Benefits offered by this job

Superannuation

Job summary

The Department of Justice and Community Safety, Victoria seeks an NCIS Technical Lead to oversee the maintenance and operation of the National Coronial Information System. You will keep the system secure, reliable and useful while collaborating with technical and business teams to deliver effective solutions.

You will develop and implement upgrades, resolve incidents, and produce clear technical documentation to build in-house expertise, communicating complex topics in plain language for diverse

Qualifications

• Senior-level experience delivering application support and development services.
• Strong technical skills in Java, SQL and OCI.
• Ability to find practical solutions to complex problems and improve systems over time.
• Excellent communication, able to explain technical issues to non-technical audiences.
• Relevant ICT qualification preferable.

Responsibilities

• Lead the ongoing maintenance and operation of the NCIS application and supporting systems.
• Design and deliver practical solutions, improvements and upgrades that meet business and user needs.
• Manage incidents and provide senior technical support to resolve issues and defects.
• Maintain high-quality technical documents and share knowledge to build in-house support skills.
• Work with technical and business teams to explain complex technical issues in plain language.

Skills

Java

SQL

OCI

Incident management

Senior experience

Education

ICT qualification

Job description

• Lead the technology behind a unique national data system.
• You will keep a critical application running and improve how it works.
• Work with technical and business teams to solve complex problems.
• Build your skills while helping an important public service work well.
• Fixed term, full-time role earning $116,413 - $140,849 per year, plus super.

About This Role

• Lead the technology behind a unique national data system.
• You will keep a critical application running and improve how it works.
• Work with technical and business teams to solve complex problems.
• Build your skills while helping an important public service work well.
• Fixed term, full-time role earning $116,413 - $140,849 per year, plus super.

What You Will Do

As NCIS Technical Lead, you will lead the maintenance and ongoing operation of the National Coronial Information System.

You will develop solutions, resolve technical issues and help keep the system secure, reliable and useful.

You Will

• lead the ongoing maintenance and operation of the NCIS application and supporting systems
• design and deliver practical solutions, improvements and upgrades that meet business and user needs
• manage incidents and provide senior technical support to resolve issues and defects
• maintain high-quality technical documents and share knowledge to build in-house support skills
• work with technical and business teams to explain complex technical issues in plain language.

About You

A relevant ICT tertiary qualification is desirable. Relevant vocational training or certification in applications or specialist products is also desirable.

You Should Also Have

• senior-level experience delivering application support and development services
• strong technical skills in Java, SQL and OCI, with experience using software development methods
• the ability to find practical solutions to complex problems and improve systems over time
• strong communication skills, with the ability to explain technical issues to non-technical audiences.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

Important Information

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.