National Workforce Planning & Productivity Leader

Endeavour Group

Sydney

On-site

AUD 180,000 - 240,000

Full time

14 days+

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Job summary

Endeavour Group is seeking a National Workforce Planning & Productivity Manager to translate enterprise workforce strategy into store-level reality across 1,650+ sites. You will drive end-to-end budgeting, wage forecasting and productivity initiatives that optimise EBIT.

Reporting to the Head of Retail Workforce Planning, you will lead a specialist team, partner with IT and Transformation, ensure compliance with Enterprise Agreements, and champion data-driven decision making.

Qualifications

Proven track record leading a Workforce Planning function in a large multi-site retail, service, or customer-facing organisation.
Experience coaching and developing specialist teams and driving project outcomes.
Industrial engineering methodologies (MOST, activity sampling, time study) with strong financial acumen and bottom-up wage budgeting experience.
Familiar with Enterprise Agreements, Awards, and Fair Work compliance.
Willingness to travel interstate and intrastate as needed.

Responsibilities

Operationalise our 3-5 year retail labour strategy and deploy complex, network-wide productivity streams across 1,650+ sites.
Own end-to-end development of data-driven, bottom-up wage budgets and wage-to-sales forecasting models. Constructively challenge retail business units to align wage outcomes with Enterprise Agreements and EBIT goals.
Maintain and optimise engineered labour standards and productivity databases alongside internal and external technology partners.
Conceptualise operational analytics, identify structural labour mix opportunities, and track productivity overlays.
Partner with IT and Transformation teams to ensure WFM solutions (e.g., UKG) accurately reflect live business processes and demand-driven scheduling principles.
Lead, coach, and develop a specialized team (including Process Engineering and Rostering Leads). Act as the primary enterprise coach to uplift store-based capability and demand-led rostering practices nationally.
Drive cross-functional alignment across Retail Operations, Finance, and Transformation while guiding senior retail leaders through operating model redesigns