National Operations Manager

Asahi Beverages; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Asahi Beverages seeks a senior Operations leader to drive national operations for Equipment & Services from Melbourne. You will lead a high-performing team, align processes across the national network and deliver efficiency, customer service and sustainable growth.

You will shape performance across people, financials, systems, inventory, logistics and assets, using data and insights to create value. This role requires strong leadership, strategic thinking and collaboration with internal teams

Qualifications

• Extensive experience in service, operations or equipment-focused environments.
• Ability to drive performance with data and reporting.
• Strong leadership and capability-building skills.
• Empowering leader who builds accountability and teamwork.
• Confident decision maker with sound judgement.

Responsibilities

• Lead, coach and develop the team to deliver strategic priorities and strong customer outcomes.
• Drive national consistency across processes, systems, training and communications.
• Manage operational and capital budgets with focus on cost savings and business value.
• Lead KPI reporting and continuous improvement initiatives to strengthen performance.
• Oversee asset and inventory management, improving procurement and usage.
• Partner with internal teams and external contractors to resolve issues and deliver consistent service.

Skills

Operations leadership

Data-driven decision making

Cross-functional collaboration

People management

Strategic thinking

Tools

CRM systems

ERP systems

Job description

• Lead national operations for Asahi Beverages Equipment & Services, driving operational excellence, customer service and sustainable business performance.
• Lead and develop a high-performing Operations team while creating consistency, capability and collaboration across the national network.
• Shape operational performance across people, financials, systems, inventory, logistics and assets to deliver efficiency, growth and long-term business value.

• Lead national operations for Asahi Beverages Equipment & Services, driving operational excellence, customer service and sustainable business performance.
• Lead and develop a high-performing Operations team while creating consistency, capability and collaboration across the national network.
• Shape operational performance across people, financials, systems, inventory, logistics and assets to deliver efficiency, growth and long-term business value.

Your Impact

Lead the National Operations team for Asahi Beverages Equipment & Services, ensuring operational efficiency and excellence in customer service. Partner closely with internal teams, customers and external contractors to build capability, strengthen processes and deliver consistent outcomes across the national network. Drive performance across people, financials, systems, inventory, logistics and asset management, using data and commercial insight to identify opportunities and deliver sustainable value. Each day brings a mix of people leadership, operational problem solving, financial management and continuous improvement across a complex national network.

Key Responsibilities

• Lead, coach and develop the team to deliver strategic priorities, build capability and achieve strong customer outcomes.
• Drive national consistency across processes, systems, training and communication to improve operational performance.
• Manage operational and Capital budgets, identifying cost-saving opportunities and ensuring investment delivers business value.
• Lead KPI reporting and continuous improvement initiatives to strengthen performance, efficiency and decision making.
• Oversee national asset and inventory management, improving procurement, utilisation, inventory turns and cost efficiency.
• Partner with internal teams and external contractors to resolve operational issues and deliver consistent service outcomes.
• Ensure robust policies and processes support effective asset, inventory, systems and contractor management.

About You

• You have extensive experience within service, operations or equipment-focused environments and understand the complexities of managing national operations.
• You have experience working with CRM and ERP systems and using data and reporting to drive performance and continuous improvement.
• You are an empowering leader who builds capability, creates accountability and brings teams together around common goals.
• You are a confident decision maker, able to synthesise complex information and apply sound judgement to achieve balanced outcomes.
• You communicate effective and build strong relationships across internal teams, customers and externals stakeholders.

Why Asahi Beverages?

At Asahi Beverages, we're passionate about crafting more than just drinks – we craft moments of connection, celebration and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you will find Asahi is a place where talent is nurtured and ambition is rewarded. If you are ready to toast your future, we are ready to meet you.