National Operations Manager - Equipment & Service's

Asahi Beverages; City of Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Asahi Beverages is seeking a National Operations Manager for Equipment & Services in Melbourne. You will lead the national operations team, partnering with internal teams, customers and external contractors to build capability and deliver consistent outcomes across a national network.

Responsibilities include driving performance across people, budgets, systems and asset management, with a strong emphasis on data-driven improvements and strategic problem solving.

Qualifications

• Extensive experience in service, operations or equipment-focused environments.
• Experience using CRM and ERP systems to drive performance and improvement.
• Empowering leader who builds capability and accountability across teams.
• Confident decision maker who synthesises complex information for balanced outcomes.
• Excellent communicator with internal, customer and external stakeholder relationships.

Responsibilities

• Lead, coach and develop the team to deliver strategic priorities and strong customer outcomes.
• Drive national consistency across processes, systems, training and communication.
• Manage operational and capital budgets, identify cost-saving opportunities and ROI.
• Lead KPI reporting and continuous improvement initiatives to boost performance.
• Oversee national asset and inventory management, procurement and cost efficiency.
• Partner with internal teams and external contractors to resolve issues and deliver service outcomes.
• Ensure robust policies support asset, inventory, systems and contractor management.

Skills

People leadership

Operational management

Data-driven decisions

Stakeholder management

Tools

CRM systems

ERP systems

Job description

National Operations Manager - Equipment & Service's

Lead the National Operations team for Asahi Beverages Equipment & Services, ensuring operational efficiency and excellence in customer service. Partner closely with internal teams, customers and external contractors to build capability, strengthen processes and deliver consistent outcomes across the national network. Drive performance across people, financials, systems, inventory, logistics and asset management, using data and commercial insight to identify opportunities and deliver sustainable value. Each day brings a mix of people leadership, operational problem solving, financial management and continuous improvement across a complex national network.

Your Impact

Lead the National Operations team for Asahi Beverages Equipment & Services, ensuring operational efficiency and excellence in customer service. Partner closely with internal teams, customers and external contractors to build capability, strengthen processes and deliver consistent outcomes across the national network. Drive performance across people, financials, systems, inventory, logistics and asset management, using data and commercial insight to identify opportunities and deliver sustainable value. Each day brings a mix of people leadership, operational problem solving, financial management and continuous improvement across a complex national network.

Key Responsibilities

• Lead, coach and develop the team to deliver strategic priorities, build capability and achieve strong customer outcomes.
• Drive national consistency across processes, systems, training and communication to improve operational performance.
• Manage operational and Capital budgets, identifying cost‑saving opportunities and ensuring investment delivers business value.
• Lead KPI reporting and continuous improvement initiatives to strengthen performance, efficiency and decision making.
• Oversee national asset and inventory management, improving procurement, utilisation, inventory turns and cost efficiency.
• Partner with internal teams and external contractors to resolve operational issues and deliver consistent service outcomes.
• Ensure robust policies and processes support effective asset, inventory, systems and contractor management.

About You

• You have extensive experience within service, operations or equipment-focused environments and understand the complexities of managing national operations.
• You have experience working with CRM and ERP systems and using data and reporting to drive performance and continuous improvement.
• You are an empowering leader who builds capability, creates accountability and brings teams together around common goals.
• You are a confident decision maker, able to synthesise complex information and apply sound judgement to achieve balanced outcomes.
• You communicate effectively and build strong relationships across internal teams, customers and external stakeholders.

Why Asahi Beverages?

At Asahi Beverages, we're passionate about crafting more than just drinks – we craft moments of connection, celebration and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you will find Asahi is a place where talent is nurtured and ambition is rewarded. If you are ready to toast your future, we are ready to meet you.