National Operations Leader — Sydney or Melbourne Based

Minus 1 Refrigerated Transport Pty Ltd; Melbourne; On-site; AUD 150,000 - 185,000; Full time

Job summary

Minus 1 Refrigerated Transport Pty Ltd is hiring a National Operations Manager, based in Melbourne or Sydney, to lead a national network. You will guide site and regional managers, shape the operational strategy, and drive performance, safety and service quality across all locations.

You will oversee budgets, KPIs, and resource planning, ensuring standardised processes and strong customer and stakeholder relationships while supporting growth and new service lines.

Qualifications

• Senior operations leadership experience across a national network.
• Proven track record leading and developing teams through change and growth.
• Strong financial acumen with budgeting and P&L oversight.
• Data-driven decision making and KPI-driven performance management.

Responsibilities

• Lead, coach and develop site and regional managers to build high-performing teams across locations.
• Develop and deliver a national operational strategy aligned to objectives.
• Monitor KPIs, budgets and performance; act to improve results.
• Drive continuous improvement in efficiency, cost control and service quality.
• Champion safety culture and ensure WHS compliance.
• Standardise processes and systems across sites for consistency.
• Build relationships with key customers, suppliers and internal stakeholders.
• Manage operational budgets, forecasting and resource planning; support growth and new sites.

Skills

Senior leadership

Multi-site management

Budgeting & P&L

Data-driven decisions

Stakeholder management

Communication skills

WHS knowledge

Education

Business/Operations degree (desirable)

Tools

TMS

WMS

Job description

Minus 1 Refrigerated Transport Pty Ltd is hiring a National Operations Manager, based in Melbourne or Sydney, to lead a national network. You will guide site and regional managers, shape the operational strategy, and drive performance, safety and service quality across all locations.

You will oversee budgets, KPIs, and resource planning, ensuring standardised processes and strong customer and stakeholder relationships while supporting growth and new service lines.