National Operations Controller (2IC to Head of Ops)

Valiant; Canterbury-Bankstown; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Staff Discounts

Birthday Leave

Rest and Reset days

Team Social events

Job summary

Valiant is seeking an experienced National Operations Control Manager to act as 2IC to the National Head of Operations. Based in our Sydney warehouse, the role coordinates day-to-day operations across NSW, VIC and QLD, focusing on staff and fleet allocation, warehouse activity and interstate transfers.

This hands-on leadership position combines warehouse oversight with national command, requiring strong planning, execution and stakeholder collaboration to keep operations efficient and aligned

Qualifications

• Strong warehouse management experience and working knowledge of warehouse operations
• Proven leadership, coaching and conflict-management skills
• Excellent data entry and processing skills, and confidence creating schedules and reports
• Strong analytical skills, with the ability to turn information into improvements
• Excellent time management and delegation skills, with the ability to multitask independently and as part of a team
• Integrity, professionalism and a proactive approach to problem solving
• Tertiary qualifications
• Current driver's licence
• Current forklift licence (and the ability to operate forklifts effectively)

Responsibilities

• Coordinate national fleet and truck allocation, including interstate movements and resolving capacity or scheduling clashes
• Oversee Sydney warehouse operations, ensuring daily KPIs, quality standards, productivity and service levels are achieved
• Work with state operations managers to plan ahead for workloads, projects and peak periods
• Coordinate interstate stock transfers, aligning timing, transport capacity, loading/unloading and return movements
• Maintain oversight of upcoming installations, deliveries, collections and major projects, ensuring staff, fleet and stock are aligned
• Maintain operational systems, processes and documentation, including job completion, PODs, photos, compliance paperwork and reporting
• Coordinate and support overseas resources and operational activities, including staff scheduling, Emplive, Webfleet, SWMS, inductions, dock bookings, transfer checks and reporting
• Support recruitment, onboarding, training and development of warehouse and operational teams
• Provide leadership and support in managing operational, performance and people issues
• Monitor labour, overtime, fleet and operational costs to maximise resource utilisation and productivity
• Contribute to operational budgets, forecasting and reporting, identifying opportunities to improve efficiency and reduce costs

Skills

Warehouse management

Leadership

Scheduling

Data analysis

Problem solving

Communication

Time management

Driver's licence

Forklift licence

Education

Tertiary qualifications

Tools

Emplive

Webfleet

Job description

Valiant is seeking an experienced National Operations Control Manager to act as 2IC to the National Head of Operations. Based in our Sydney warehouse, the role coordinates day-to-day operations across NSW, VIC and QLD, focusing on staff and fleet allocation, warehouse activity and interstate transfers.

This hands-on leadership position combines warehouse oversight with national command, requiring strong planning, execution and stakeholder collaboration to keep operations efficient and aligned