National Major Account Manager - JCB

Adaptalift Group; Canning; Hybrid; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Hybrid work model

Salary + commission

Job summary

Adaptalift Group, through its Adaptalift JCB division, is seeking a National Major Account Manager to develop and maintain relationships with major accounts across Western Australia. The role focuses on servicing key industrial and infrastructure customers and uncovering new opportunities for growth in the JCB equipment lineup.

You will travel regionally, work in a hybrid arrangement, and collaborate with internal teams to deliver high-quality service and commercial outcomes.

Qualifications

• Proven ability to manage major accounts with a WA focus.
• Strong relationship-building and stakeholder management.
• Understanding of equipment mechanics and value-based selling.
• Ability to translate customer needs into commercial opportunities.
• Experience in forecasting, planning and opportunity tracking.

Responsibilities

• Develop and maintain relationships with major rental and industrial accounts across Western Australia.
• Identify and pursue new business opportunities for JCB products.
• Collaborate cross-functionally to deliver exceptional customer experiences and value.
• Present product range and benefits to customers, including after-sales support.
• Drive growth through targeted market expansion and strategic account planning.

Skills

Relationship leadership

Strategic thinking

Mechanical aptitude

Commercial acumen

Account management

New business development

Forecasting & planning

Job description

About Us

Adaptalift JCB is a newly created division of Adaptalift, a leading supplier of materials handling equipment across Australia.

• Sales & Business Development
• Sales Assistant / Coordinator
• Welshpool WA
• Permanent Full Time

29/10/2026

• Hybrid | Say yes to work life balance
• Salary + commission + vehicle

About Us

Adaptalift JCB is a newly created division of Adaptalift, a leading supplier of materials handling equipment across Australia.

Adaptalift brings over 40 years of heritage as a privately owned business, we’re a dynamic, values‑led organisation where safety sits at the forefront of everything we do. With more than 600 team members nationwide, our people genuinely enjoy making a difference for customers - and they do it while being supported, recognised, and encouraged to grow.

JCB is a global Original Equipment Manufacturing over 385 products for the construction and agricultural sector being the market leader in telehandlers and backhoes. Encompassing rollers, excavators, telehandlers, skid steers, access equipment, backhoes and while engineering solutions for the future through the development of a myriad of innovative electric and hydrogen powered products

Within JCB the Global Major Account (GMA) team supports the largest rental business across Australia and the world. You will enhance strategic relationships and deliver new opportunities within highly developed networks for existing major accounts. Equally you will deliver high yielding new business opportunities through product penetration market expansion, particularly in mining and resource sector.

You’ll be joining a tight‑knit sales team that collaborates closely across states, celebrates wins together, and backs each other to succeed. It’s a group that thrives on building strong customer relationships through curiosity and mechanical know‑how. If this sounds like a team you want to be a part of – read on!

The role

The National Major Account Manager –JCB focuses on developing and maintaining relationships across an established portfolio of major accounts with a West Australia focus. Your time will be focused on servicing our selected accounts and major industrial and infrastructure companies. The role is responsible for ensuring they receive an exceptional customer experience alongside uncovering new opportunities for growth.

How you will do this?

• Nurture strong, long‑term relationships with major rental businesses, ensuring they’re supported with consistent, high‑quality service.
• Reach out to new business contacts and open conversations about the JCB product range, building confidence in early‑stage prospecting.
• Generate new business utilising the full suite of your commercial acumen and business development tool kits.
• Spend time on‑site, over the phone, and face‑to‑face with customers to understand their needs and shape practical solutions.
• Work closely with internal teams to uncover opportunities that support business expansion and strengthen our market presence.
• Dive into the JCB lineup and discuss mechanical features in a way that translates into clear customer value.

What’s In It For You

• Work Life balance within a Hybrid role
• A company vehicle that gives you the mobility and freedom to succeed on the road.
• A commission structure designed to reward your contribution to business growth.
• An organisation who has the size and ability to support your ambition
• Domestic and International travel in support of customer events

Here’s What It Takes

• Relationship leadership building long-term relationships based on trust, credibility and an understanding of the customer’s business.
• Strategic thinking understanding the customer’s broader business strategy and translate it into commercial opportunities
• Mechanical aptitude and genuine curiosity about new technology and how equipment works.
• Commercial acumen understanding total cost of ownership and drivers of customer profitability.
• Accountability and ownership of results, maintains accurate forecasts and follows opportunities through to completion.
• Unrelenting Customer focus developing major accounts by consistently delivering value rather than simply offering competitive pricing.
• Organisational skills and influence through coordinating multiple internal departments and branches to consistently deliver an exceptional customer experience.