National Head of Home Aged Care Operations

St Vincent's Health Australia Limited; Sydney; On-site; AUD 230,000 - 290,000; Full time

Benefits offered by this job

Salary packaging up to $15,990

Novated leasing

Meals and Entertainment card up to $2,

Employee Assistance Program

Fitness Passport

Blue Light Card

Discounted holiday accommodation

Job summary

St Vincent's Health Australia in Sydney seeks a National Manager - Home Aged Care to lead the national delivery of community aged care services, including Support at Home and CHSP, while ensuring safety, person-centred care and compliance with Aged Care standards.

The role oversees end-to-end operations, workforce development, governance, and technology-enabled change, with a focus on growth and sustainable service performance across Australia.

Qualifications

• Senior leadership experience in home and community aged care.
• Knowledge of the Aged Care Act 2024, Aged Care Rules 2025, and Aged Care Quality Standards.
• Proven experience leading complex end-to-end service operations, including claiming and client statements.

Responsibilities

• Lead national end-to-end operations of Home Aged Care.
• Drive operational and financial performance including budget and productivity.
• Lead delivery of Support at Home and CHSP.
• Build and lead a high-performing national workforce.
• Embed governance and controls with Quality, Clinical Governance, Compliance teams.
• Oversee provider arrangements and performance.
• Lead systems and technology change, data and AI use.
• Deliver growth plans and partner with Product and Service Design teams.

Skills

Senior leadership

Aged care act knowledge

End-to-end operations

Commercial & financial acumen

Systems & change management

Strategic thinking

People leadership

Excellent communication

Stakeholder management

Regulatory compliance

Education

Tertiary qualifications in nursing or allied health

Postgraduate qualifications in business/management (desirable)

Job description

St Vincent's Health Australia in Sydney seeks a National Manager - Home Aged Care to lead the national delivery of community aged care services, including Support at Home and CHSP, while ensuring safety, person-centred care and compliance with Aged Care standards.

The role oversees end-to-end operations, workforce development, governance, and technology-enabled change, with a focus on growth and sustainable service performance across Australia.