National Field Sales Manager

Caruso's Natural Health; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary package

Employee benefits

Job summary

Caruso's Natural Health is seeking a National Field Sales Manager to lead the Territory Managers, drive national field sales strategies, and maximise growth across the Pharmacy channel.

Reporting to the Sales Director, you will train teams, build retailer relationships, ensure effective territory coverage, and travel roughly 50% to deliver results. Join a proudly Australian family business with wellness at its core and a strong growth trajectory.

Qualifications

• Experience leading field sales teams in healthcare or FMCG.
• Degree or qualification in business-related area.
• Strong coaching and training abilities.

Responsibilities

• Develop and execute national field sales strategies to increase market share.
• Coach Territory Managers to maximise sales and achieve targets.
• Ensure effective territory coverage of major accounts.
• Protect profitable growth through sustainable initiatives.
• Build relationships with key pharmacy groups and independents.
• Educate retail partners on Caruso’s brand in store.
• Identify regional partners for growth.
• Allocate about 50% of time to field travel.
• Maintain Territory Manager CRM records.
• Support National and Regional meetings with clear objectives.

Skills

Field sales management

Team leadership

Training & coaching

CRM systems

Pharmacy channel knowledge

Wellness product knowledge

Education

Bachelor's degree in Business or related field

Tools

CRM software

Job description

Caruso's Natural Health: A Proud Australian Family Business

Since our beginnings in June 1982, Caruso's Natural Health has been on a heartfelt mission to enhance the well-being of Australians. As a 100% Australian-owned family company, we take immense pride in delivering premium complementary medicines—including vitamins, minerals, and herbal supplements—to over 3,000 pharmacies and health food stores across the nation.

We are more than a brand—we are a legacy of trust, innovation, and commitment to natural health. At Caruso’s Natural Health, every product we create reflects our dedication to empowering individuals to live vibrant, healthier lives. This passion for health and customer satisfaction drives every decision we make, every product we craft, and every solution we provide.

About the role…

The primary role of the National Field Sales Manager is to effectively represent Caruso’s Natural Health in leading the Territory Managers, maximise sales to meet target, merchandising, training and education. Reporting to the Sales Director you will play an integral role in growing our business and taking it to the next level in the Pharmacy channel. You will ensure the field sales team are passionate about providing responsive customer solutions in an ethical manner and are motivated and trained in the areas of Wellness, with exceptional product knowledge.

What you’ll do….

• Develop and execute national field sales strategies to increase market share, sales growth and customer engagement
• Through training and coaching, you will ensure the Territory Managers are working effectively, maximising sales potential and achieving sales targets through territory management
• To ensure each Territory Manager is providing effective territory coverage of major accounts and key players to maximise business opportunities and growth
• Ensure that sales initiatives and opportunities are sustainable and protect Caruso’s profitable growth
• Leverage relationships in key accounts to grow market share in Pharmacy channel working closely with key pharmacy groups, including Chemist Warehouse, Sigma, Priceline, TerryWhite Chemmart and independent pharmacy networks
• Deliver a high level of education and training to retail partners and assist them in promoting and recommending Caruso’s brand in store
• To identify all key players within the region for partnership and growth
• To spend approximately 50% of time in the field including travel
• Identify training needs of each team member and implement training programs that support development and growth
• Ensure adequate and complete territory records are maintained by each Territory Manager in our CRM
• Assist in the preparation and effective running of National and Regional meetings, ensuring meeting objectives are implemented, understood and are achievable by the team.

What’s on offer?

• Competitive salary package and great employee benefits
• Opportunity to influence national sales strategy
• Head office based in Eastern Creek
• Work directly with the Sales Director and Leadership Team
• Join a growing Australian-owned business with strong values and a clear vision
• Career growth opportunities as the business continues to expand

To be successful in this role, you need to:

Experience in a similar role managing a field team. Demonstrated success leading high-performing field sales teams within the VMS, complementary medicines, pharmacy, OTC, FMCG healthcare or related channels together with a degree or qualification in a business-related area.