Multimedia Team Leader - Funeral Industry

MAYDAY Recruitment Group; Sydney; On-site; AUD 110,000 - 130,000; Full time

Job summary

MAYDAY Recruitment is partnering with a respected funeral services organisation to appoint an experienced Multimedia Manager in New South Wales. This role leads the multimedia function across NSW, delivering high-quality digital and printed materials that honour lives.

You will work closely with internal teams and a team of Multimedia Assistants, taking a hands-on approach to create customised multimedia content for funeral services while upholding empathy and discretion.

Qualifications

• Proven leadership or people management experience is essential.
• Strong background in multimedia production across print and digital content.
• Proficiency with Adobe Creative Suite, Microsoft Office and digital platforms.
• Excellent organisational skills with the ability to manage multiple deadlines.
• Strong communication skills with stakeholders across teams.
• Creative mindset with high attention to detail and delivery focus.
• Calm, adaptable and solutions-oriented under pressure.

Responsibilities

• Overseeing end-to-end production of video tributes, audio and digital content.
• Managing workflows, schedules and resource allocation to meet deadlines.
• Leading and supporting a team with proven people management experience.
• Liaising with internal stakeholders and families to gather and curate content.
• Providing technical support and troubleshooting for multimedia systems.
• Maintaining high quality standards across all outputs.
• Collaborating with marketing on template design and creative direction.
• Managing multimedia resources and ensuring compliance with internal processes.

Skills

Leadership

People management

Multimedia production

Print & digital content

Organisational skills

Communication

Creative mindset

Attention to detail

Tools

Adobe Creative Suite

Microsoft Office

Job description

MAYDAY Recruitment is proud to partner with a respected organisation within the funeral services sector to recruit an experienced Multimedia Manager. This is a unique opportunity to combine creativity, leadership, and purpose while supporting families during some of life’s most important moments.

This role will see you leading the multimedia function across NSW, ensuring the seamless delivery of high quality digital and printed materials that honour and celebrate lives.

The Role

Working closely with internal teams and supporting a team of Multimedia Assistants, you will take a hands on approach to delivering customised multimedia content for funeral services.

Key responsibilities

• Overseeing the end to end production of video tributes, audio and digital content
• Managing workflows, schedules and resource allocation to meet deadlines
• Leading and supporting a team, with proven people management experience required
• Liaising with internal stakeholders and families to gather and curate content
• Providing technical support and troubleshooting for multimedia systems
• Maintaining high quality standards across all outputs
• Collaborating with marketing on template design and creative direction
• Managing multimedia resources and ensuring compliance with internal processes

About You

You are a compassionate and detail oriented leader who thrives in a fast paced, service driven environment. You understand the importance of empathy, discretion and delivering exceptional experiences.

You will bring

• Proven experience in a leadership or people management role which is essential
• Strong background in multimedia production across printand digital content
• Proficiency across Adobe Creative Suite, Microsoft Office and digital platforms
• Excellent organisational skills with the ability to manage multiple deadlines
• Strong communication skills and the ability to work with a range of stakeholders
• A creative mindset with a high attention to detail
• The ability to remain calm, adaptable and solutions focused

Why This Role

• Opportunity to lead a small, collaborative team
• Meaningful work that makes a genuine difference to families
• A supportive and values driven organisation
• A role that blends creativity, leadership and purpose

If you are looking for a role where your skills can have real impact, we would love to hear from you.