Motor Assessor, located in Western Australia

Auto & General; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone & laptop provided

Employee discounts

Team events

Volunteer days

ME day

Learning & development

Rewards program

Job summary

Auto & General is hiring a Motor Assessor in Australia. The role focuses on accurately assessing vehicle damage and coordinating cost-effective repairs while delivering excellent customer service.

The ideal candidate has a trade qualification in motor body repair and at least 5 years of hands-on experience, with strong communication skills and computer proficiency. A company vehicle and rewards are part of the package.

Qualifications

• Trade qualification in motor body repair (Certificate III or equivalent).
• Minimum 5 years hands-on experience as Panel Beater, Spray Painter or Motor Mechanic.
• Experience writing quotes and estimating.
• Customer-first mindset with strong communication skills.
• Proficient with computers.
• Valid driver’s license.

Responsibilities

• Masterfully assessing vehicle damage to ensure safe, cost-effective repairs.
• Conducting post-repair inspections to guarantee top quality.
• Providing expert advice via phone and face-to-face.
• Writing precise reports and negotiating repair costs.
• Collaborating with repair partners and team.
• Upholding high standards to protect customers and the business.

Skills

Customer service

Communication

Computer skills

Independent worker

Team player

Education

Certificate III in Automotive Body Repair Technology

Tools

Estimating software

Job description

Motor Assessor, located in Western Australia

16h ago , from Auto and General Insurance

• Location13/9 Sherwood Road,Toowong, QLD, 4066,Australia
• Employee TypePermanent (PERM)

Contact information

• Contact Phone.
• Contact ***************@autogeneral.com.au

Description

The role

Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General - Australia’s fastest growing insurer!

You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Why you’ll love working with A&G

• Fully maintained company vehicle, phone & laptop
• Discounts on insurance, retail, gyms & more
• Fun team culture with events, celebrations & community impact

What you’ll be doing

• Masterfully assessing vehicle damage to ensure safe, cost-effective repairs
• Conducting post-repair inspections to guarantee top quality
• Delivering expert advice via phone and face-to-face, providing customers with care and clarity
• Writing precise reports, negotiating repair costs, and working with repair partners
• Collaborating with a passionate team to solve challenges and enhance customer experience
• Helping us uphold high standards that protect customers and keep the business thriving

What you bring to the Team:

• Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology or equivalent)
• Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge
• Sound experience in writing quotes and estimating
• A customer-first mindset with strong communication skills
• Tech-savvy with confidence using computers
• Ability to work independently and as a team player
• Valid driver’s license
• Bonus Structure- Up to 10% six-monthly bonus, dependent on individual and company performance
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

Why Auto & General?

At Auto & General, you are more than just an employee! You are part of an award-winning, fast-growing insurance company. We reward your hard work, support your wellbeing, and invest in your future. From flexible leave options to volunteering opportunities and exclusive discounts, we’re here to help you thrive.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.