Motor Assessor QLD

Auto & General Insurance; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone & laptop provided

Performance bonus (up to 10%)

Volunteer days

Paid parental leave

Learning & development opportunities

Employee rewards program

Job summary

Auto & General is seeking a skilled Panel Beater/Spray Painter/M motor assessor to join our team in Queensland. You will assess vehicle damage accurately to determine safe, cost-effective repairs while ensuring the best outcomes for customers and the business.

Join us across multiple sites in Queensland and grow with Australia’s leading insurance company. You will deliver expert advice, write precise repair quotes, and collaborate with repair partners to ensure high-quality outcomes.

Qualifications

• Trade qualification in motor body repair (Certificate III or equivalent).
• Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge.
• Sound experience in writing quotes and estimating.
• A customer-first mindset with strong communication skills.
• Valid driver’s license.

Responsibilities

• Masterfully assessing vehicle damage to ensure safe, cost-effective repairs.
• Conducting post-repair inspections to guarantee top quality.
• Delivering expert advice via phone and face-to-face, providing customers with care and clarity.
• Writing precise reports, negotiating repair costs, and working with repair partners.
• Collaborating with a passionate team to solve challenges and enhance customer experience.
• Helping uphold high standards that protect customers and keep the business thriving.

Skills

Customer service

Communication skills

Computer skills

Team player

Education

Certificate III in Automotive Body Repair Technology or equivalent

Valid driver’s license

Job description

• Location 13/9 Sherwood Road,Toowong, QLD, 4066,Australia
• Employee Type Permanent (PERM)

The role

Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General - Australia’s fastest growing insurer!

You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Join us across any of our sites in Queensland (Enoggera, Underwood & Eagle Farm) and grow with one of Australia’s most exciting insurance companies.

Why you’ll love working with A&G

• Fully maintained company vehicle, phone & laptop
• Discounts on insurance, retail, gyms & more
• Fun team culture with events, celebrations & community impact

What you’ll be doing

• Masterfully assessing vehicle damage to ensure safe, cost-effective repairs
• Conducting post-repair inspections to guarantee top quality
• Delivering expert advice via phone and face-to-face, providing customers with care and clarity
• Writing precise reports, negotiating repair costs, and working with repair partners
• Collaborating with a passionate team to solve challenges and enhance customer experience
• Helping us uphold high standards that protect customers and keep the business thriving

What you bring to the Team:

• Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology or equivalent)
• Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge
• Sound experience in writing quotes and estimating
• A customer-first mindset with strong communication skills
• Tech-savvy with confidence using computers
• Ability to work independently and as a team player
• Valid driver’s license
• Bonus Structure- Up to 10% six-monthly bonus, dependent on individual and company performance
• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

Why Auto & General?

At Auto & General, you are more than just an employee! You are part of an award-winning, fast-growing insurance company. We reward your hard work, support your wellbeing, and invest in your future. From flexible leave options to volunteering opportunities and exclusive discounts, we’re here to help you thrive.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money, and Coles Insurance.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.